People Partner

4 weeks ago

Jeddah, Saudi Arabia Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

As an experienced People Partner, you will be responsible to provide strategic partnership and day-to-day operational guidance to head office and retail field employees. You will be working closely with the brand/functional management team to provide: operational HR support, strategic advice, guidance, and best practice solutions. You will do so in line with the JV’s HR policies and principles, whilst also creating bespoke initiatives to enhance the employee experience and support the achievement of business strategies and culture.

**What you’ll need to succeed**

This is a role that combines operational and strategic responsibilities, requiring a solid HR background in addition to sound retail and commercial exposure and mindset to successfully partner with and influence all areas of the business. The HRBP will be responsible to actively manage the setup of the new organization from recruitment, onboarding, setting up and implementing policies and processes. This role also supports continuously the business with recruitment, performance management, succession planning, retention, talent development, compensation and rewards, payroll, employee relations, and employee engagement.

**Recruitment & Onboarding**
- Managing the set up & the launch of the new organization in KSA (recruitment, onboarding, induction)
- Work with the sales teams and HR shared service team to provide a well-designed process and support framework on all selection and hiring process (manage the briefing of the recruiters on the culture and profile needed; manage the selection and interviewing process along with the assessment centers)
- Manage the onboarding process for all new hires and probation period reviews and confirmations

**HR Administration & Payroll**
- Maintain all employee information and reporting in Mirai, ensuring all details is correct and up to date
- Develop and produce HR Analytics that provide actionable insight and identifying trends and opportunities
- Managing general administrative support to the business such as preparing correspondence, forms and reports, processing confidential reports and documents, filing electronic and hard copy and tracking timelines
- Coordinate with HR Shared Services to produce all standard variation to contract letters and coordinate changes with other stakeholders
- Day to day liaison with Group HR Service provider, and manage the full cycle on timely and accurate payroll processing with Group Payroll
- Challenge administrative processes as appropriate in order to implement more effective and creative solutions.
- Own the delivery of key people processes such as absence, probation, and employee surveys
- Ad hoc reports and analysis as requested and assist with a variety of project work as required.

***:
**Business partnering**
- Escalate or respond to employee feedback to ensure local approaches motivate and develop employees to deliver high quality, customer-centered services.
- Be an active representative of the voice of People and provide guidance around HR polices, approaches,
- and Culture transformation.
- Implement brand specific employee onboarding, training, and development programs to improve the depth and breadth of employee’s skills set and to raise awareness around behavioral, technical and leadershi

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