Collection Specialist
3 days ago
نبحث عن أخصائي تحصيل مختص للعمل على التواصل مع العملاء وتحصيل المدفوعات المستحقة، والعمل على الحفاظ على علاقات موثوقة مع العملاء، وضمان تحصيل المدفوعات في الوقت المناسب. يجب أن يكون اخصائي التحصيل على دراية بحاجات العمل ولدية الاحترافية، ويجب أن يتمتع بمهارات تواصل وتفاوض ممتازة.
طبيعة العمل مكتبي والتواصل يكون على الهاتف والايميل والرسائل. والوظيفة مقتصرة على سعودي الجنسية.
المهام الوظيفية
- مراقبة الحسابات لتحديد المدفوعات المتأخرة.
- التواصل مع المدينين وترتيب معهم طرق دفع قيمة الفواتير.
- الاحتفاظ بجميع السجلات بشكل دقيق يساعد على سهولة الوصول اليها.
- اعداد وتقديم تقارير عن نشاط التحصيل بشكل دوري.
- متابعة المدفوعات العملية والمبالغ المستردة.
- التحديث الدائم للملفات الخاصة بالتحصيل.
- عمل التقارير عن حالة الذمم المدينة الخاصة بعملاء المؤسسة.
المهارات اللازمة
- القدرة على مراقبة ومراجعة الحسابات لتحديد الديون المستحقة.
- المعرفة بطرق التحقق من البيانات التاريخية لكل دين أو فاتورة.
- اجادة عملية التواصل بشكل فعال مع العملاء والاستماع لاستفساراتهم عن المدفوعات والمتأخرات.
- سرعة اتخاذ الإجراءات الازمة لتشجيع سداد الديون في الوقت المناسب.
- مهارة ايجاد الحلول المختلفة لحل مشكلات الفواتير ولائتمان.
**Requirements**:
- الحصول على شهادة درجة بكالوريوس التجارة
- خبرة في مجال التحصيل او العمل في مجال مشابه
- المعرفة بإجراءات الفوترة وطرق التحصيل المختلفة.
- الالمام بالقوانين المتعلقة بتحصيل الفواتير والديون.
- المعرفة الجيدة في برامج مايكروسوفت وقواعد البيانات.
- الصبر والقدرة على التعامل مع العملاء بشكل مناسب.
- مهارات التواصل الكتابي والشفهي بشكل ممتاز.
- مهارة التفاوض وتقديم الحلول المختلفة لحل المشكلات.
**Benefits**:
- راتب شهري يصل الى 7000 ريال
- تامين صحي
- حوافز وعمولات على الاداء
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