Senior Product Manager

7 months ago

Riyadh, Saudi Arabia Mrsool Full time

The wide customer base for this product portfolio (real-life users, riders, restaurants, other engineering teams) means this role will expose you to a wide range of related topics, almost all of them of critical importance to the business.

Working with your own team, but often in collaboration with other tech teams, you will serve as an internal/external liaison between engineering, design, operations, and executive management, building tech solutions that power products which in turn serve millions of customers.

The role is based in our Riyadh headquarters and offers visa sponsorship.

**Requirements**:

- Create a compelling vision, mission, and roadmap for the product that energizes and builds momentum within your team.
- Identify, conceptualize and develop new features and products, that deliver clear business impact. Do it in a customer-oriented way, with quality in mind, and prioritise what’s best for the company based on specific goals and impact.
- Be a leader in championing your product across all stakeholders, internal and external, including regional country teams, marketing etc.
- Develop, lead and implement projects such as company-wide go-to-market plans. Ensure timely delivery of projects in collaboration with other departments and functions.
- Communicate effectively with key stakeholders, uncovering problem spaces on the ground and informing new product features that solve for local users and local businesses.
- Collaborate with the engineers and designers, and other colleagues sharing knowledge on product developments and issues, to discuss and implement effective solutions for the team.
- Stay informed about industry trends, regulatory changes, and emerging technologies in the payments space, and leverage knowledge to identify new opportunities and drive continuous innovation.
- Gather and use quantitative and qualitative data, creating hypotheses and making informed product decisions, testing assumptions early to reduce risk up-front. Conducting/facilitating market and competitor research with adjacent functions (e.g. design, ops etc.)
- Monitor key performance metrics, analyze product performance, and identify areas for improvement, optimization, and innovation to enhance product value and customer satisfaction.
- Perform A/B testing working with product analysts and data scientists to validate and iterate product increments that demonstrate customer and business value.

**Your skills**:

- Minimum of 5 years of prior experience working in a PM role with a focus on payment products and services in the financial services industry.
- Proven track record of successfully managing and launching payment products features from conceptualization to commercialization and driving revenue growth and customer adoption.
- Ability to get hands-on in a complex operational environment, to manage and close the loop on multiple concurring tasks - all whilst building healthy relationships with stakeholders.
- Experience with Lean and Agile methodologies and processes (e.g. sprints, kanban etc.)
- Data-driven and impact-oriented; comfortable in analysing, reporting and efficiently formulating insights from quantitative and qualitative data.
- Deep understanding of payment industry trends, technologies, and regulatory landscape, with a passion for driving innovation and delivering best-in-class payment solutions.
- T-shaped leadership: ability to go down to the lowest level of detail on key initiatives, as well as clearly communicating the progress and vision to the leadership team.
- Knowledge of design thinking methodologies to create outstanding user experiences with the help of UX or product designers.
- Strong ownership mindset and high operational efficiency, with the ability to manage multiple projects with low context-switching costs
- Highly effective written & spoken communication skills, and the ability to convey a succinct message to cross functional partners and leadership teams.
- BSc or MSc degree (or equivalent)
- Arabic Language knowledge is a plus

**Benefits**

**What's in it for you?**
- Competitive salary
- Flexible Work hours Professional Development Opportunities
- The environment is an open space, flexible & fun, around the clock, around the region. We are more than a great team & place to work; we respect and ensure equal opportunities, regardless of race, religion, ethnicity, origin, age, gender, disability, and other legally protected characteristics_

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