L1 Front Office Technician
7 months ago
**Join our Team**:
**About this opportunity**
We are now looking for a L1 Front Office Technician responsible for preventing (or minimizing impact of unavoidable) reoccurring incidents, by investigating/selecting possible reoccurring incidents, classification of problems, working out and distribution of preventive actions, and tracking of those actions (or a subset of these activities).
**What you will do**
- Alarm monitoring/Performance Management by supporting the organization in ensuring and driving continuous/day-to-day improvements.
- Trouble Ticket Creation and its life cycle
- Incident Handling
- Handling of customer complaints
- Handling process and remote access tools
- Drive knowledge transfer
- Escalation with impact analysis
- Perform Call test with different scenarios (IDD calling/CLI Testing/Silent Calls issues, Identifying Fraud calls/Chat numbers etc.
**You will bring**
- Educational Requirement: Diploma in any Technical Field
- Good in MS office Tools.
- Good in English communication & Team Engagement
- Stakeholders Management
- Fast Learner, passionate & Team player
- Teamwork
- Communication Skills
- Integrity
- Professionalism
- Dependability
- Cultural fit
-
Front Office Manager
4 days ago
Riyadh, Saudi Arabia Ewaa Hotels Full time***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. **FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES**: Trains, cross -trains,...
-
Front Office Manager
7 months ago
Riyadh, Saudi Arabia Hilton Full timeFront Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...
-
Front Office Coordinator
6 days ago
Riyadh, Saudi Arabia Hilton Full timeA Front Office Coordinator assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an...
-
Front Office Manager
7 months ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 24027835 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff....
-
Mgr-front Office
2 days ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 22214891 **Job Category** Rooms & Guest Services Operations **Location** Marriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office...
-
Asstmgr-front Office
7 months ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 24047774 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Asstmgr-front Office
2 days ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 22199780 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Rd, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Front Office Intern
8 months ago
Riyadh, Saudi Arabia Hilton Full timeA Front Office Intern assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector. **What will I be doing?** As Front Office Intern, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...
-
Mgr Front Office
7 months ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 23111849 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager...
-
Mgr-front Office
7 months ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 24109211 **Job Category** Rooms & Guest Services Operations **Location** Diriyah Riyadh a Luxury Collection Hotel, One Marriott Drive, Ad Diriyah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Front Office Manager
3 days ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 23006886 **Job Category** Rooms & Guest Services Operations **Location** Aloft Riyadh, 2385 Olaya Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...
-
Assistant Front Office Manager
6 days ago
Riyadh, Saudi Arabia Hilton Full timeAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...
-
Front Desk Officer
7 months ago
Riyadh, Saudi Arabia Robbert Murray & Associates Full timeWe are now hiring & now looking for a Front Desk Officer based in Riyadh, KSA to support Sr Management & team in the office. Our client is a leading independent water producer in Saudi Arabia. Requirements are as below; *Arabic Speaker is a must with at least 4-5 years of experience in the same role. *Strong attention to detail and ability to...
-
Assistant Manager
7 months ago
Riyadh, Saudi Arabia Hyatt Regency Riyadh Olaya Full timeSummary Join our dynamic team at the prestigious Hyatt Regency Riyadh Olaya! We're currently seeking a passionate and experienced professional to fill the position of Assistant Manager Front Office. **Your Responsibilities**: - Assist in managing the day-to-day front office operations - Ensure exceptional guest experiences - Train and supervise front...
-
Assistant Front Office Manager
1 week ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 23020400 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Assistant Manager
2 weeks ago
Riyadh, Saudi Arabia Hyatt Regency Riyadh Olaya Full timeSummary - You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. - To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. **Qualifications**: - Minimum 2...
-
Assistant Manager
21 minutes ago
Riyadh, Saudi Arabia Hyatt Regency Riyadh Olaya Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. **Qualifications**: Minimum 2...
-
Asstmgr-front Office I
7 months ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 24041929 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the...
-
Assistant Front Office Manager
7 months ago
Riyadh, Saudi Arabia Marriott International, Inc Full time**Job Number** 24018694 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Office Coordinator
2 weeks ago
Riyadh, Saudi Arabia GEO GLOBAL ENGINEERING OFFICE Full time**Responsibilities** - Front desk representative - Answering calls - Hosting office visitors - Making reports ,spreadsheets, preparing quotations for office purchasing - Visiting prospect clients - Solving authority matters - Schedule office subscriptions and billing date - Handle betty cash and spend it in responsible manner - Set meetings, attend meeting...