Senior Data Center Engineer

2 weeks ago


Riyadh, Saudi Arabia Talent Pal Full time

Manage and deliver the operation, upgrade, and configuration of servers, OS, and Backup solutions.
- Monitor the Engineers’ corrective maintenance visits is undertaken efficiently, and timely meeting client satisfaction.
- Support Datacenter engineers in operation activities, providing them with guidance and ensuring the work implemented is up to the required standards and in accordance to set milestones.
- Prepare and submits weekly and monthly progress report to the Datacenter team leader to clarify the current status and progress of assigned task.
- Participate in project planning for all the technical aspects related for his team. Support the Team Leader in hiring new resources if needed.
- Act as the technical interface with the client in regards to any queries concerning the installation phase.
- Manage the customer UATs.
- Handle and manage down time activities and its procedures.
- Support our customers inside/outside KSA.
- Investigate and identify the root cause of the incidents.
- Escalate customer satisfaction problems to Data center Team Leader, Technical Project Services, if necessary.
- Provide third-level support to the technical Data center engineers.
- Provide technical training to new stuff and measure their capabilities.
- Responsible for personal and engineer’s development to meet business requirements.
- Prepare compiles and review the Project Technical Documentation’s with the details of the installation work and submits to team leader.
- Supervise the enrichment of the knowledge base system.

**Personal Skills**:

- Excellent communication, interpersonal and negotiation skills.
- Excellent people management skills
- Excellent analytical & problem-solving skills.
- Excellent command of English.

**Technical Skills**:

- In-depth understanding of datacenter technologies including networking, storage, compute, and virtualization
- System administration, Linux, Unix & Windows
- Very Good experience in VMware and VMware NSX.
- Very Good experience in storage and backup solutions
- Hardware implementation experience is must
- Hardware problems troubleshooting experience is must
- Deep knowledge with Cisco Hyper-Converged Solution (HyperFlex) is Preferred
- Deep knowledge with Cisco UCS Storage Server with Cohesity Data Platform is Preferred
- Deep knowledge with Veeam Backup and Replication solution design is Preferred.
- monitor large computer networks for problems from a central location
- communicate with the network team to track data center and network problems until resolution.
- Certifications in the above topics are preferred
- Veeam Certified Engineer (VMCE)
- Cisco CCIE Data Center.

**Education**:
Bachelor of Engineering with a specialization in Communications or Computers

**Job Details**:

- Job Location
- Riyadh, Saudi Arabia
- Company Industry
- IT Services
- Company Type
- Employer (Private Sector)
- Job Role
- Engineering
- Employment Status
- Full time
- Employment Type
- Employee
- Job Division
- TI
- Technical- Career Level
- Mid Career
- Years of Experience
- Min: 4 Max: 7
- Residence Location
- Egypt
- Degree
- Bachelor's degree

This job has been sourced from an external job board.



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