Service Engineering Manager
8 months ago
You as a Service Engineering Manager will be part of Hitachi Energy business based in Riyadh, Saudi Arabia. Managing a team of Service Engineers and Service technicians and contributing to the execution of the service strategy and service growth by focusing on delivering timely, high-quality, cost-effective service offerings, solutions, and projects for customers. Driving service achievements through effective planning and allocation of resources in accordance with standard processes, procedures, and safety guidelines.
**Your responsibilities**
- Ensuring planning and execution of various Service activities carried out both off and on site. Driving and monitoring service execution with respect to the agreed terms of schedule, quality, cost, margin, and customer satisfaction.
- Allocating, driving, and monitoring work to projects based on order content, delivery time, competencies, and workload. Effectively utilizes available resources through proper planning and scheduling to meet delivery targets (e.g., OTD, response time, ordered service offerings, update of installed based data).
- Ensuring work assignments are accurately classified as warranty or non-warranty status. Ensuring that materials and components to feed Service delivery are provided optimizing cost, stock, and timing.
- Collaborating within local service units and with other service teams to promote the approach towards customers. Builds sustainable customer relationships to ensure local client growth, satisfaction, and retention together with Sales. Drives consistent development of processes and practices based on customer feedback (Net Promoter Score (NPS)).
- Ensuring compliance with group health, safety, and environmental directives, and ensures instructions and regulations are implemented well within the team (including subcontractors), while monitoring and reporting progress and results. Assessing risks and safety hazards and implements actions to ensure people and equipment safety.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
**Your background
-
Project Controls Manager
6 months ago
Riyadh, Saudi Arabia Engineering & Construction Full time**Job Brief**: Project controls manager provides oversite and coordination of project cost control, change management, and EVM methodologies through development of internal training tools, coaching of Project Managers, auditing of deliverables, and defining service requirements for engineering and construction contracts. **Project Controls Manager job role...
-
Electrical Engineer
7 months ago
Riyadh, Saudi Arabia Capital Engineering Consultants Full time**Job Title**: Electrical Engineer **Location**: Saudi Arabia (Jubail, Yanbu, or other relevant regions) **Responsibilities**: - Manage the preparation and submission of electrical engineering drawings, ensuring compliance with local regulations, SBC codes, and industry standards. - Coordinate closely with internal engineering teams to review design...
-
Service Manager
8 months ago
Riyadh, Saudi Arabia Giza Systems EG Full timeOversee the execution of installation and service activities for clients. - Actively engage in and supervise client training programs. - Lead and manage a team comprising service engineers and technicians. - Assign and oversee service tasks, monitor project progress, resolve client issues, and track service status. - Monitor and manage service and...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Philips Full time**Job Title**: Field Service Engineer **Your role**: - Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH - Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH - Perform corrective maintenance, supported when necessary...
-
Field Service Engineer
6 months ago
Riyadh, Saudi Arabia Radiometer Full timeIn our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Eaton Full timeAt Eaton Arabia, we care about our customers at every step of their passage towards the best solutions. Some call it ‘providing services’, we call it ‘nourishing customer journeys'. we recognize that the dynamic business environment of today creates the need for them to be competitive and operationally efficient. In this context, we maximize our...
-
Site Engineer-metallic Structure
6 months ago
Riyadh, Saudi Arabia Capital Engineering Consultants Full time**Job Title**: Site Engineer (5+ years experience in installation of metallic structures) **Job Summary**: **Responsibilities**: - Coordinate and supervise the installation and erection of metallic structures on construction sites, including steel frames, trusses, beams, and columns. - Interpret engineering drawings, blueprints, and specifications to...
-
Lead Senior Project Engineer
6 months ago
Riyadh, Saudi Arabia Jacobs Engineering Group Inc. Full time**Your Impact**: - Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the...
-
Hse Engineer
6 months ago
Riyadh, Saudi Arabia Jacobs Engineering Group Inc. Full time**Your Impact**: - Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the...
-
Cost Control Engineer
6 months ago
Riyadh, Saudi Arabia Engineering House Company Full timeCOST CONTROL ENGINEER We are looking for an energetic engineer, who has more then 10 years of experience in the similar field and must have a Civil Engineering Degree from a reputed institute. Major Responsibilities: - Development of Cash flows and providing the Accounting department with necessary information for invoicing and accounting - Administers...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Johnson & Johnson Full timeAttend service calls independently, effectively and on time by recognizing customers’ needs and adding value to gain customers loyalty. - Perform in-field service activities such as installations, periodic maintenance, upgrades and repairs. - Coordinate the flow of equipment received at Technical Service Center (TSC) from the region for repairs and return;...
-
Office Manager
6 months ago
Riyadh, Saudi Arabia Moody's Investors Service Full timeOffice Manager **Imagine what we can INSPIRE with you** Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. **Job Duties and Responsibilities**: - Provides executive level administrative support with a strong focus on...
-
Junior Service Engineer
7 months ago
Riyadh, Saudi Arabia Khayira Holding Company Full timeJunior Service Engineer - Install and commission compressed air, steam, and automation equipment at client sites, ensuring all systems are fully functional. - Conduct routine and preventive maintenance on equipment, diagnose malfunctions, and perform necessary repairs to minimize downtime. - Provide technical expertise to identify and resolve equipment...
-
Service Manager
7 months ago
Riyadh, Saudi Arabia Giza Systems EG Full timeGuide the sales and presales team in any projects pertaining warranty and operations and maintenance contracts in terms of pricing, selecting and designing the suitable solution. - Lead interrelated warranty and services projects, guide and advise the designated teams through the full process starting from presales activities until the successful delivery of...
-
Field Service Engineer
6 months ago
Riyadh, Saudi Arabia BD Full time**Job Description Summary**: A phenomenal opportunity to join the Technical Service team in Riyadh to support BD diagnostics customers in the Central & Northern region. **We are the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes...
-
Field Service Engineer
7 months ago
Riyadh, Saudi Arabia Talent Pal Full time**Job Title**: Field Service Engineer **Your role**: - Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time as set by PH - Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH - Perform corrective maintenance, supported when necessary...
-
Project Manager
7 months ago
Riyadh, Saudi Arabia Engineering & Construction Full time**Job Brief**: **Project Manager job role description**: - Ensure resource availability and allocation. - Develop a detailed project plan to monitor and track progress. - Manage changes to the project scope, project schedule and project costs using Coordinate internal resources and third parties/vendors for the flawless execution of projects. - Work...
-
Electrical Engineer
6 months ago
Riyadh, Saudi Arabia Jacobs Engineering Group Inc. Full time**Your Impact**: - Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the...
-
Utilities Field Engineer Wet Services
7 months ago
Riyadh, Saudi Arabia JASARA PMC Full timeJASARA PMC, a leading engineering and project management company, is seeking a skilled Utilities Field Engineer specializing in Wet Services to join their team. As a Utilities Field Engineer - Wet Services at JASARA PMC, you will be responsible for overseeing and managing wet utility construction projects in the field. You will work closely with project...
-
Sales Engineer
6 months ago
Riyadh, Saudi Arabia Rewag Alamaal Engineering Consultaing Company Full time**Responsibilities**: - Preparing and developing technical presentations to explain our company's products or services to customers. - Discussing equipment needs and system requirements with customers and engineers. - Collaborating with sales teams to understand customer requirements and provide sales support. - Generating high-quality sales leads,...