Sr IT Analyst

1 day ago

المملكة العربية السعودية, Saudi Arabia Eli Lilly Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Brief Description:
The position is responsible for the following main areas:

- Effectively communicate and coordinate with local business teams to execute the delivery of IT capabilities by utilizing project management methodologies. Accountable for working closely with affiliate Digital Manager to deploy digital solution, ensuring appropriate architecture alignment and adherence to IT business process model. Lead affiliate analytics. Interpreting data and develop analysis to enhance the reporting capabilities by using statistical methods to analyze data and generate useful business reports on affiliate level. Act as Subject Matter Expert for digital initiatives, IT methodologies and technology and effectively influence / educate other business team members. Act as a IT Quality Analyst ensuring all Lilly Quality processes are followed

Responsibilities & Tasks
- Retain overall oversight on IT Operations and Project delivery for the affiliate
- Project Management - Drive IT Projects acting as Project Manager within the affiliate or at area level.
- Support Digital Solutions
- Work closely and in full alignment with EMBU Digital and VMS team.
- Help define and collect key performance indicators and metrics, including customer satisfaction, to drive continuous improvement and actionable insights
- Define, replicate/ develop, and deploy relevant training agenda targeted for Sales and HO to develop technical expertise and confidence. Leverage Enhanced Education IT portal as single repository to drive seamless access to all materials.
- Drive effective engagement with cross functional teams to drive affiliate specific needs on Digital space, driving best practice replication, developing, and driving new solution with aim on replication on a larger scale
- Proactively share learning

Act as Quality Analyst
- Ensures completion of all appropriate Computer Systems Validation (CSV) requirements
- Manages the accuracy, completeness, and quality of all change request (CR) packets
- Assist internal audits and external inspection preparation for IT

Act as Technology Integrator
- Enables effective information flows across IT business processes and our partners’ business processes.
- Implements innovative approaches when integrating new technologies supporting business transformation.
- Anticipates the implication of technical decisions on all parts of the IT portfolio, and influences life-cycle decisions accordingly.

Business Intelligence role:

- Interpreting data and develop analysis to enhance the reporting capabilities by using statistical methods to analyze data and generate useful business reports on affiliate level.
- Help to visualize the key performance indicators and metrics on dashboard to drive continuous improvement and actionable insights.
- Drive effective communications to train all stakeholders on new reports & dashboards navigation
- Be the liaison between the business stakeholders and support teams
- Participation in engagement definition, scope, objectives, risks and approach
- Locate and define new process improvement opportunities
- Proactively share learning

Key Relationships
- Local and regional IDS teams
- Sales
- Marketing
- Corporate Affairs
- Medical
- HR
- Finance
- Third Party IT contractors
- Local IT vendors
- Professional Development:
- Keep up dated on trainings for professional development-
- Ensure performance objectives are completed in line with company process-
- Understanding of all company policies and proceduresQualifications, Knowledge, Experience and Skills

Educational Qualifications

Core
- Bachelor’s degree of Science in IT, Engineering, Technology, or related technical field

Desired
- PMP certification

Knowledge and Experience

Core
- Minimum 3 years experience in Project Management and Business Engagement
- Understanding of Project Management framework
- Strong demonstrated ability to independently engage business users and convert their requirements to meaningful solutions.
- Experience owning multiple projects though proper planning, testing and outstanding execution

Desired
- Prior work experience in an IT function within pharma

**Skills**:

- Ability to analyze, anticipate and resolve complex issues (technical and operational)
- Independent self-starter with strong time management, team coordination and problem-solving skills
- Ability to work independently and be self-driven with mínimal over-sight and work

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