Mini Bar Attendant

2 months ago

جدة, Saudi Arabia RIXOS Full time

**Company Description**
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.-
- Works in close cooperation with the Room Service/ Guest Relation / Front Office and other key service departments.
- Attends regular training session’s team in line with the departmental SOP’s i.e. guest care, product knowledge, telephone manners, entering guest rooms, etc.-
- Works as per instructions of the Supervisor and as per duty schedules.
- Ensures proper appearance (condition of uniforms) and grooming at all times.
- Answers the Room Service telephones, if and when required.
- Is knowledgeable of the Room Service menu and can answer guests’ queries.
- Maintains a professional / friendly, yet discrete relationship with the in house guest to ensure their well-being.
- Reports cleanliness and maintenance issues immediately to the Room Service Manager.
- Handles guest complaints as per instructions or refers them to the Room Service Manager.
- Works within the team to prepare all Mis-en-place** **according to 24 hours service requirements.
- Keeps all occupancy information containing documents under close cover during his work on the floors.
- Ensures no expired minibar items are placed in the room.
- Attends all regular departmental briefings and contributes to open communication within the assigned team.
- Conducts the proper handover from one shift to the other.
- Familiar with the company’s internal policies and safety procedures.
- Helps in other areas of the Hotel if the situation requires.

**Qualifications**
- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
- Degree in Hospitality / Tourism

**Additional Information**
What we offer....
- An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- Regular team meetings, from our team cups to our annual parties (quite special): we know how to have fun

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

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