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IT Functional Analyst

1 month ago

Hofuf, Saudi Arabia Johns Hopkins Aramco Healthcare Full time

IT Functional Analyst**Job Code**:
30000741

**Basic Function**:
The IT Functional Analyst will specialize in a specific technology, line of business, domain or industry within the JHAH IT organization.

**Scope**:
Provide and define a feasible IT solution, its implementation, its interaction with existing systems and improve the cost effectiveness of a project.

**Principal Contacts**:
JHAH Team Lead, Team members, and JHAH Employees.

**Principal Duties**:
**General Duties**
- Analyze the existing systems and highlight areas of improvement;
- Research opportunities by identifying new software/service to be developed;
- Analyze and decompose complex requirements;
- Perform gap analysis and recommend solutions;
- Document requirements, create functional specifications and prepare wireframes/flowcharts;
- Participate in the development of the product as per specifications;
- Participate in change and configuration management;
- Monitor performance, discover variances and propose necessary actions;
- Validate the functionality of the end product according to the requirement specifications; and
- Prepare technical user manuals, system configuration documents and other technical reports.

**Epic Principle Duties (Applicable for Epic Analyst or Instructional Designer Only)**
- Work with clinical operational users to ensure that workflows in the system are clinically accurate and according to MoH, CBAHI, and JCIA standards
- Observe and meet with clinicians at their place of work to validate that configuration is correct and optimized for the relevant medical specialty and/or area requirements
- Update training materials, tip sheets, and training environment to reflect agreed on hospital and clinic workflows
- Schedule and conduct new hire, upgrade, or additional training as required for clinicians and end users accordingly to their specialty area
- Foster and maintain strong communication and collaboration with operational counterparts to build and provide analytical and evidence based tools focused on patient safety and satisfaction

**Education**:

- Bachelor of Science (BS) degree in Information Technology, or
- Bachelor of Science (BS) in Nursing, Pharmacy, Informatics or other medical specialty (for Epic Clinical Analyst and Instructional Designers Only)

**Experience**:

- Minimum 5 years of experience in their area of specialization;
- Analytical and investigative skills;
- Ability to understand the bigger picture;
- Working knowledge of data and process modelling;
- Elicitation and comprehension skills; and
- Grip over database concepts like DBMS, ETL and SQL.

**Certifications/Other requirements as applicable**:

- Good command over spoken and written communication
- Organizational and presentation skills
- Interpersonal skills