Governance and Project Manager
2 days ago
Lead the commercial function governance, controls, process documentation and projects/ automation that ensures a sustainable model. Responsible for process and system improvement, quality control initiatives and programs while engaging cross-functionally with all key stakeholders in order to ensure continuous growth of key performance metrics through commercial excellence.
**Accountabilities**
- Improve the efficiency of the current systems and develop a new system as per functional requirements and strategy.
- Lead representative for commercial in corporate strategic projects **(Nahdi Vendor Portal **, ) and guarantee the data accuracy and process compliance with internal policies and external requirement (MOH and SFDA specially)
- Drive the generation and update for the commercial policies, procedures, and authority matrix by defining standards, monitoring progress and quality of processes and procedures along with their implementation in order to ensure operational excellence
- Facilitate data and data sharing with all external parties and responsible for governance and controls of the data.
- Develop, agree, and monitor all commercial Service Level Agreements (SLAs) with the relevant parties (e.g., marketing, supply chain, IT, Store operations) in order to achieve the overall business objectives
- Drive efficiency by creating a sustainable process improvement environment (e.g., implements process review actions, monitors process implementation etc.) to ensure quality, cost and overall operational efficiency is achieved
- Ensure absolute privacy and confidentiality of data by displaying a high degree of integrity, putting in place efficient governance procedures to ensure data and all commercial sensitive information is available only to those who are authorized
Employee’s duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
**Work Environment**
- Indoors : 95%
- Outdoors : 5% (Store visits)
- Working Days : 5 Working Days
- Days off : 2 Days Off
- Working Hours : 8:00 AM - 5:00 PM (1 hour break)
**Job Requirement**
**Education
- BSc in a business related field, engineering
**Experience
- 3 Years of Experience (preferably in Commercial, IT, Supply Chain)
**Skills
- MS Office Suite
- Project Management
- IT literate in database management (SQL)
**Languages
- English
- Arabic
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