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Operations Manager
3 weeks ago
**Willing to work in Middle East**
**Task and Responsibilities**
- Develop / improve operational strategies in line with the requirement of Saudi Port Authorities, Coast Guards and Customs (Zakat) office within the Port.
- Take charge of executing the supply base operations to meet revenue and margin targets for supply base ops and ship repairs services in the Port.
- Engage new client pool and ensure customer centric support is provided for all new Marine and Offshore customers operating in KSA.
- Engage Mawani harbour tugs for vessel movement needs.
- Plan and execute stevedoring operations to ensure safe and secured handling of incoming vessels into Supply Base.
- Handle clients engaged marine warranty surveyor to ensure sea fastening and load out operations were carried out in line with warranty surveyor instructions.
- Follow up on all new clients to promote PFMC capabilities and service support to bring in new revenue stream.
- Handle site enquiries from customers and work with commercial team to ensure timely response.
- Follow-up the tenders with customers and agents and negotiating the Contracts/Projects.
- Ensure timely tender estimation is carry out by commercial estimator.
- Handle client management for PFMC within port.
- Manage PFMC Operations team to maintain optimal critical inventory levels for materials and consumables.
- Ensure internal stakeholders adhere to and understand contractual obligations, and also determine when processes violate regulations.
- Assess all risks and make recommendations based on analysis of factors affecting a business situation.
- Provide functional and management support in the management of Change, including negotiation and settlement of Change/Variation Orders with the clients.
- Review of existing company procedures and policies on commercial management, and provide constructive feedback for refining/updating of the existing procedures.
- Bachelor’s degree in Marine Engineering / Naval Arch field
- Minimum 5 years of relevant experience in the operations - Saudi Ports / Supply Base (Strong grasp of Mawani, Coast Guards and Customs Regulatory Function Preferred)
- Has deep understanding of vessels movement operational process in line with Port Authority (Mawani) and coast guard requirements.
- Knowledge of supply base logístical operational services.
- Knowledge of project load out (SPMT/Cranes) operations (modules, blocks, subsea pipelines) onto laydown barge.
- Conversant in SAP Project Management
- Good leadership and team management skills
- Good client management and customer service skills.
- Strong verbal and written communication skills in English.
- Basic language competency in Arabic is preferred.
- Willing to work in **Middle East.
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