See more Collapse

Store Associate

2 months ago

المملكة العربية السعودية, Saudi Arabia Shoemart Brands KSA Full time

BASIC INFORMATION
Position Title Store Associate
Job Family Retail Sales and Operations
Function / Department Retail (Store Operations)

POSITION OBJECTIVE
The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.
DO Key Responsibilities
1. Shop Keeping and Store Standards
Maximize and contribute to sales within the store through exceptional customer service and retail experience
Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)
Ensure all products are price tagged and bar-coded before display
Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
Ensure awareness and vigilance at all times of security in the store without any negligence
Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
Give accurate and current information about the product for all inquiries
Increase the customer database by adding new customers to the mailing list
Understand the returns policy and ensure effective implementation
Help store merchandiser and/or store manager in product placement and arrangement
Dress up Mannequins & attend to other visuals
Maintain a clean and well-organized back
- stock area and keep the employee break area neat and tidy
Operate as a cashier and be consistently accurate in money handling ( in case applicable)
Understand and utilize all reports required for the day to day functioning of each store
Carry out linked selling i.e. understand the customers need and close the deal
2. Store Merchandise / Merchandising
Maintain a detailed knowledge of the merchandise/ products stocked in the store
Ensure promotions and fast selling lines are featured in the store
Provide information about the customers(likes,dislikes and opinions) to the dept incharge
Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store
3. Customer Service
Responsible for greeting and meeting all customers promptly and politely as they enter the store
Provide customer satisfaction by delivering exceptional customer service
Guide customers throughout the store or to the specific area the customer requests
Develop a clear understanding of all departments, products,make, features and after sales service
Ensure effective implementation of visual merchandising principles within the stores
Effectively deal with customer queries and complaints
Follow procedures for dealing with specific customer orders
Ensure confidentiality with respect to Landmark retail/store sales information

DISPLAY
QUALIFICATION Basic Qualification / Education / Vocational Training High School Diploma
Advanced
Qualification / Certification / Specialist Training Graduate degree in any field
EXPERIENCE Minimum Experience 1-2 years
COMPETENCIES Skills and Capabilities Knowledge of retail processes and industry
Communication skills
Interpersonal skills
Proactiveness and flexibility
Customer service orientation
English/local language speaking skills

DELIVER
Perspective Key Result Area (KRA) Measure
Financial Maximise Sales % of customers converted with exceptional customer service/
Accuracy in meeting Sales Target
Loss Prevention Cost of Damage/Loss goods on display
Customer Enhanced store experience Customer Feedback (Scores / No. of Complaints)/
Number of new initiatives or ideas to improve store experience and layout
Increase in customer awareness on products Customer Feedback Score/Mystery Shopping Score
Current Processes (Internal) Adherence to SOPs (Internal to the organization) % deviations from the defined SOPs (Audit score)
100% stock availability Customer Feedback Score
% of instances of stock outs in store
"Build" for Future" (Capability) Enhance the technical and behavioural skills and capability Number of training programs attended by self/
% improvement in performance pre and post training session or review to review

**Qualifications**:
BASIC INFORMATION
Position Title Store Associate
Job Family Retail Sales and Operations
Function / Department Retail (Store Operations)

POSITION OBJECTIVE
The job holder will be responsible for maximizing sales through exceptional customer service. The job holder will also be responsible for maintaining the desired retail operations, customer service, replenishment, recovery standards in the store in all aspects.
DO Key Responsibilities
1. Shop Keeping and Store Standards
Maximize and contribute to sales

We have other current jobs related to this field that you can find below

  • Sales Associate

    2 months ago

    المملكة العربية السعودية, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

    What does a Sales Associate do? the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, and policies. Complaint handling is a critical part of this position. Turning a frustrated...

  • Sales Associate

    2 months ago

    المملكة العربية السعودية, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

    What does a Sales Associate do? the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, and policies. Complaint handling is a critical part of this position. Turning a frustrated...

  • Store Supervisor

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    Job no:Location: Central ProvinceHayat MallMUJIMUJI is a renowned producer of stylish, functional and affordable quality goods that are relevant to all aspects of urban living. The unique lifestyle product range spans furniture, storage and household goods as well as clothing, luggage, stationery, health and beauty and gifting. The value of the MUJI products...

  • Sales Associate

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    Sales Associate / Senior Sales Associate - Retail - KSA EP/WP/CP:Job Number: KSA_Talent_SSAWork type: Permanent Full TimeLocation: Central ProvinceCategories: Entry Level, Fashion, Health & BeautyCreativity isn't just for the canvas. It can live in the everyday - in situations that let you innovate and thrive.At Alshaya, we are more than our collection of...

  • Store Supervisor

    2 months ago

    المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **Job no**: 3908430 **Location**: Central Province Hayat Mall **MUJI** MUJI is a renowned producer of stylish, functional and affordable quality goods that are relevant to all aspects of urban living. The unique lifestyle product range spans furniture, storage and household goods as well as clothing, luggage, stationery, health and beauty and gifting....

  • Senior Sales Associate

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    Senior Sales Associate - Bath & Body Works - KSA WP:Job Number:Work type: Permanent Full TimeLocation: Western ProvinceCategories: Health & Beauty, Mid-Senior LevelThe Role:The Senior Sales Associate will be part of a fast-paced store providing excellent customer service by creating a rapport with each customer and ensuring a truly unique shopping...

  • Marketing Associate

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Sarya Distribution General Trading LLC Full time

    **Role Overview**: We are seeking a talented Marketing Associate & Content Creator based in Saudi Arabia, specifically in Jeddah. As a key member of our marketing team, you will be responsible for crafting compelling content, coordinating events and in-store activities, and managing our social media presence. **Key Responsibilities**: - Develop and execute...

  • Sales Associate

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Alshaya Full time

    **Job no**: 4309172 **Location**: Central Province Nakheel Mall **NYX** NYX Professional Makeup, is known for high-quality, professional makeup at accessible prices. A leader in the global color cosmetics industry, NYX Professional Makeup is defined by exceptional quality products with rich pigments and high payoff. Featuring a range of classic, seasonal...

  • №317-retail Sales Associates

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia theWORK Full time

    **Employer: HAUTE COUTURE BOUTIQUE** **Contract**: 12-24 months **Joining date**: within one month (once documents are ready) rhrhrhrh DIDN'T FIND A **VACANCY?** Did not find a suitable position? Register in our talent pool and subscribe to our telegram channel to receive new opportunities! - Subscribe - Company provides: - Work visa - Airline Tickets -...

  • Marketing Associate

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Sarya Distribution General Trading LLC Full time

    Role Overview:We are seeking a talented Marketing Associate & Content Creator based in Saudi Arabia, specifically in Jeddah. As a key member of our marketing team, you will be responsible for crafting compelling content, coordinating events and in-store activities, and managing our social media presence.Key Responsibilities: Develop and execute engaging...

  • 317-retail Sales Associates

    1 week ago

    المملكة العربية السعودية, Saudi Arabia theWORK Full time

    Employer: HAUTE COUTURE BOUTIQUEContract: 12-24 monthsJoining date: within one month (once documents are ready)rhrhrhrhDIDN'T FIND AVACANCY?Did not find a suitable position?Register in our talent pool and subscribe to our telegram channel to receive new opportunities Subscribe Company provides: Work visa Airline Tickets Medical InsurancePositions SAR 7, x...

  • Associate

    1 week ago

    المملكة العربية السعودية, Saudi Arabia IFFCO Full time

    Job Summary: Manage Food Service Channel Sales for assigned markets. The incumbent is resposible for all sales transactions, operational duties and providing customer support for quality service, customer satisfaction and driving profitabilityRoles & Responsibilities: Achieving Monthly Targets along with Yearly PMS Numbers Quarterly business reviews to build...

  • Senior Associate

    3 days ago

    المملكة العربية السعودية, Saudi Arabia Chalhoub Group Full time

    The Senior Safety Associate is responsible for the implementation and adoption of control & compliance of all HSSE Policies & Procedures while developing health and safety culture and increase awareness within the company to meet a safe working environment. Key Responsibilities 1. Organizational: - Support the implementation of the group HSSE policies and...

  • Sales Associate

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Alghanim Industries Full time

    Long Description Job Summary To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories. Job...

  • Sales Associate

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Geekay Gaming Full time

    _**This job is only for Saudi nationals.**_ **Job Profile**: - Greeting customers, responding to questions, improving engagement with our merchandise, and providing outstanding customer service. - Operating our cash registers, managing financial transactions, and balancing drawers. - Achieving established goals. - Directing customers to merchandise within...

  • Boutique Manager Riyadh

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Dior Full time

    CDI PLEIN TEMPS ARABIE SAOUDITE RIYADH RETAIL/MAGASIN MINIMUM 5 ANS DATE DE PUBLICATION - 14-AVR.2023 REFERENCE - CDC08387 POSITION **Boutique Manager** **Reports to: Area Manager** **Responsible for: Sales Team** **General Purpose of Position**: To be fully accountable for the boutique profit plan and operation through leading the team to...

  • Partner Onboarding Associate

    3 weeks ago

    المملكة العربية السعودية, Saudi Arabia Careem Full time

    At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We're pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money. We're in the driving seat as we help to define how technology will shape progress in some of the...

  • Partner Onboarding Associate

    2 months ago

    المملكة العربية السعودية, Saudi Arabia Careem Full time

    At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We're pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money. We're in the driving seat as we help to define how technology will shape progress in some of the...

  • Sales Representative

    2 weeks ago

    المملكة العربية السعودية, Saudi Arabia Freudenberg Group Full time

    Empowering people, creating technology. **Responsibilities**: - increase sales by mazimising the shelf share in store- check assortment in store in order to minimise OOS- define with Store Manager the best secondary placement for each promo event in line with company targets- monitor sales activities to ensure that sales targets are met and start required...

  • Sales Representative

    1 week ago

    المملكة العربية السعودية, Saudi Arabia Freudenberg Group Full time

    Empowering people, creating technology.Responsibilities:- increase sales by mazimising the shelf share in store- check assortment in store in order to minimise OOS- define with Store Manager the best secondary placement for each promo event in line with company targets- monitor sales activities to ensure that sales targets are met and start required actions...