Sales Representative

1 week ago


Jeddah, Saudi Arabia شركة مناقص التجارية Full time

**Job brief**

Responsible for making sure client and customer needs are being met and understood by each department in the company. Their duties include handling any client complaints, working to find solutions to any client issues and managing other departments to ensure clients are experiencing a positive client-company relationship. To create long-term, trusting relationships with customers and oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

**Responsibilities**:

- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
- Create and execute a strategic sales plan that expands and extends customer base.
- Set sales goals, compare performance to goals, and adjust goals as needed also to achieve company objectives through effective planning, analyzing performance data, and projecting future performance.
- Continuously develop personal leadership, coach, mentor, and provide feedback to team members, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives.
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Directing and coordinating efforts to develop technical and financial proposals that meet customer business and financial needs by leveraging and coordinating between internal and external resources.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Keeping accurate records pertaining to inventory and account notes. Provide detailed and accurate sales forecasts.
- Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships
- To have a thorough understanding of the client’s business and the major factor/s trends shaping their market(s)
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory also with various internal departments to ensure that they fulfill all customer requests
- Assist with challenging client requests or issue escalations as needed
- Resolving complaints and keeping track of all processes that pertain to the client’s desires

**Job Requirements**:

- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Bachelor's degree in Business, Marketing, Communications, or related field
- Strong oral and written communication skills
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Proven ability to lead a team to meet quotas
- Excellent leadership skills
- Experience setting sales goals

**Job Types**: Full-time, Contract

**Salary**: ﷼1,948.00 - ﷼8,221.00 per month

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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