IT Engineer

4 months ago


Riyadh, Saudi Arabia Help AG Full time

Help AG is looking for a talented IT (Infrastructure) Engineer with experience on Windows, Linux server. Experience to operate and finetune OPSWAT solution, day to day operation for modifying policies, following compliance guidelines, troubleshooting and software upgrade will be an added advantage.

**Responsibilities**
- Hands on experience with administrating Windows/Linux servers in a large IT infrastructure set-up
- Capable of handling day to day operation for modifying policies, following compliance guidelines, troubleshooting and software upgrade on Windows/Linux servers.
- Experience with OPSWAT solution administration is preferred.
- Analyze incidents and report on finding false positives or True Negative.
- Work closely with Infrastructure team, network security team for maintains OPSWAT servers.
- Create Incident report on monthly basis.
- Creating profiling based on documents and established policies.
- Demonstrate presentation on-going project milestone achievements.
- Maintain Oracle database and incident purging.
- Monitoring all OPSWAT components on daily basis.

**Qualifications & Skills**
- Bachelor’s degree in information security or IT-related matter or equivalent experience.
- Minimum 1 to 2 years of experience with Windows/Linux servers.
- 1 years of experience on OPSWAT solution (preferred).
- Certification on OPSWAT.
- Understanding of information security concepts and related technology.
- Very good presentation skills.
- Excellent organizational skills in enterprise support.
- Excellent communication and training skills.
- Outstanding customer handling, friendly and goal oriented.
- Saudi Nationals preferred.

**Benefits**
- Health insurance with one of the leading global providers for medical insurance
- Career progression and growth through challenging projects and work
- Employee engagement activities throughout the year
- Tailored training & development program
- Corporate discount program (hotels, restaurants etc.)

**About Us**

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.


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