Foodservice Manager

2 weeks ago


Riyadh, Saudi Arabia Ornua Co-operative Limited Full time

Ornua is a dairy co-operative which sells dairy products on behalf of its Member Co-ops, Ireland’s dairy processors and, in turn, Irish dairy farmers. It is Ireland’s largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, it has annualized sales of €3 billion and a global team of 3,000 employees. Ornua operates from 10business units worldwide, including 14 production facilities, and has sales and marketing teams working in-market across all four corners of the globe.

**The Group is structured across two divisions**: Ornua Foods and Ornua Ingredients.

Ornua Foods is responsible for the marketing and sales of Ornua’s consumer brands including Kerrygold, Dubliner, Pilgrims Choice, Forto and BEO. Markets are served by production facilities and in-market sales and marketing teams in Africa, Asia, Germany, Ireland, the UK, the rest of Europe, the Middle East and the US.

Ornua Ingredients is responsible for the procurement of Irish and non-Irish dairy products and for the sale of dairy ingredients to food manufacturing and foodservice customers across the world. Ornua Ingredients is also responsible for managing volatility through de-risking and trading strategies. The business is supported by production facilities in Saudi Arabia, Spain, the UK, the US and by in-market teams in Africa and the Middle East.

Our Division

Our Regional Head office is in Dubai, UAE and distributes dairy products under the Kerrygold brand for Retail and the Palatina brand for Foodservice in the MENA region. It serves well-established routes to market through its large network of distribution partners. It services our two Business Units: Ingredients which covers B2BIngredients and Foodservice, and Foods which covers Kerrygold.

Key Responsibilities
Drive the development of Ornua Foodservice & QSR business in the Kingdom of Saudi Arabia, working closely with our nominated distribution partners - full accountability of managing the KSA distributor. Develop & execute effective growth strategies to deliver our ambitious Volume & EBITA targets and gain sustainable competitive advantage for Palatina. Work in partnership with the distributor, as well as Ornua’s Commercial, Supply Chain, Insights, NPD & Innovation Teams to develop compelling, customer/consumer-oriented solutions in terms of functional product offering. In conjunction with our distribution partners, develop an in-depth understanding of local QSR strategies, attend key customer meetings and pro-actively influence the development of our business with these customers. Continuously analyse and report on local market data in order to maximise business performance, identify meaningful growth opportunities, and proactively drive strategies to maximise these. Play an active role in optimising commercial and operational processes in conjunction with customers and relevant Ornua Teams. Drive continuous improvement in delivering first class customer service. Develop annual commercial budgets in line with the business needs and area objectives. Continuously monitor actual business performance versus agreed regional KPIs. Update periodic forecasts as required. Produce & compile regular management reports and continuously strive to improve the business in the region. Be Ornua’s Foodservice expert in your market and capable of sharing trends and market insights both internally and externally.

**Key Requirements**:
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