Multi-property Director of IT

1 week ago

المملكة العربية السعودية, Saudi Arabia Marriott International, Inc Full time

**Job Number** 23113415

**Job Category** Information Technology

**Location** The Luxury Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

The Luxury Collection Red Sea (NEOM) Sindalah Island; The Luxury Collection Residences Red Sea (NEOM) Sindalah Island and Autograph Collection Red Sea (NEOM) Sindalah Island

Join our pre-opening team for 3 of our Luxury Brand Hotels situated on the NEOM Sindalah Island, Red Sea.
- The Luxury Collection
- The Luxury Collection Residences
- Autograph Collection

**Sindalah is an enchanting island in the waters of NEOM, it will be a year-round exclusive get away destination - elevating the tourist experience. Amenities on the island include Berth Marina, Luxury Retail Outlets, Spa & Wellness, Sports Club, Yacht Club and Beach Club.**

**JOB SUMMARY**

Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations.

**CANDIDATE PROFILE**

**Education and Experience**
- Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at International locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 5 years in an Associate Supervisory role.

OR
- Bachelor’s degree level or equivalent. Minimum 5 years project management experience. Proven negotiation skills.
- Marriott International Information System Technology knowledge preferred

**CORE WORK ACTIVITIES**

**General**
- _Maintains and verifies accuracy of status documentation (goals, scorecard, LPA tracking, etc.)._
- _Strives to achieve balanced scorecard and goals by leveraging resources and solutions to achieve desired results._
- _Monitors assigned company owned and managed offices to verify IT operations are running effectively._
- _Creates presentations for regional team visits and area team visits as property leader and produces follow-up report and action plan._
- _Participates in Business Council meetings and produces follow-up report, action plans and distributes information._
- _Meets with the ADIT and provides updates on IT activities and business plans._
- _Meets with point of contact at each property (General Manager, Director of Finance, etc.) to seek feedback and provide updates on IT activities and plans. Produces follow-up report, action plans and distributes information._
- _Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners._

**Hotel Acquisition**
- _Confirms IT scope for assigned properties with ADIT._
- _Executes hotel acquisition IT project with mínimal defects and adheres to an appropriate schedule._

**People**
- _Owns relationship with IT vendors for properties in scope._
- _Seeks to improve engagement score results through continent/local initiatives, rap sessions, and engagement score survey findings._
- _Participates in the Talent Acquisition process according to company procedures._
- _Verifies effective induction program for new associates or those in new or different roles._
- _Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave._
- _Performs LPAs on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates._
- _Verifies adequate communication, training, and execution of talent development programs and related initiatives._
- _Develops a personal management style that is intended to bring positive performance results from associates._
- _Builds and maintains positive and effective relations with direct team members._

**Product**
- _Strives to remain informed on the most up to date knowledge regarding technology partner activities._
- _Notifies ADIT to put resources in place to verify owners have sufficient technology partner choices in each market/city._
- _Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation._
- _Where assigned, documents technology pilot scope and objectives with Business partners._
- _Seeks owner and operations buy-in and funding._
- _Sets measurable goals and timeline._
- _Leads initial phas

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