Maintenance Management Specialist

1 week ago

Riyadh, Saudi Arabia Serco Plc Full time

Make a difference every day

The Job Opportunity

We are currently looking to hire a Maintenance Management Specialist - STCA be based in Riyadh, KSA.
Serco is committed to delivering world-class citizen services in line with KSA’s Vision 2030.
Serco helps businesses and governments maximize ROI and extend the life of their assets. We manage their assets and people and use our data and insights to improve the experience of anyone who interacts with their products or services.

Key Purpose
The Client located in KSA has requested the services of a qualified A&FM consultancy team to provide advisory / strategic consultancy services for their Assets and Facilities Management (A&FM) operations in their distributed sites across the country.

Reason for role
The required role will be part of a team of qualified consultants and personnel to shape and deliver the operating model for county operations, the end-end services and transition to transformation. The role will support the appointed team as well as recommend, devise and implement the strategy on how to best operate Assets & Facility operations in a built environment.
In line with the wider group strategy, the contract will be the key catalyst in growing Serco’s reputation and involvement in A&FM Consultancy services within KSA. The consultancy team’s role is to support in the lead and delivery of Serco’s contractual obligations by ensuring the successful implementation of deliverables set forth.

The role typically reporting to the FM Expert but requires an adaptability to complex matrix project-based work, where functional and operational management may be fluid.

Key accountabilities
Supporting the growth of the Serco reputation for operational excellence within KSA. Contribute to the execution of contract deliverables whose responsibilities include to: Define and systemize the difference between Preventive Maintenance (PM), and Corrective Maintenance (CM). Develop a Work Control procedure that details the prioritization, planning, scheduling and coordination of maintenance. Develop standardized maintenance plans to ensure long-term sustainability of critical assets and systems associated with the applicable sector. Develop Standardized Operating Procedures across all aspects of O&M including: Post Maintenance Testing (including routine acceptance criteria). System-Engineering Programmes to manage critical systems over their life cycle. Configuration Management (including a change control process). Standardized Grounds and Landscaping schedules and templates. Facility Management (FM), that address facility safety, surveillances and inspections, seasonal planning and customer service. Emergency Management, that address preparedness, drills and action plans for emergencies. Space, Energy, and Cleaning Management. Addresses utilization, maintenance and inspections, and includes applicable templates and checklists. Coordinate with multiple functions in hard services and soft services, contribute in the development of integrated project plan. Prepared performance reporting, develop operational site dashboards, KPIs Review procedures and processes developed in collaboration with the Client’s partner Consultant, including: Health and safety Environmental Waste management Quality assurance Continuous improvement
This position may be required to carry out other tasks from time to time as directed by the line manager or a member of the Senior Management Team.

Essential Technical and Professional Skills 10 - 15 years’ experience in related field on national / international major initiatives and developments. 5-7 years of experience in a senior role in consultancy services in managing preferably in Assets and Facilities Management projects or programs of a diverse and complex nature. Ability to identify critical tasks and prioritise workload to ensure the overall success of the team and contract.
A natural communication style with regular, open and honest communication to stakeholders on the status of projects, identifying issues early and seeking escalation, support and resolution.
- Significant experience in resolving complex problems to the satisfaction of all stakeholders.

The ability to remain calm under pressure.
Proficient with Microsoft Office Suite or related software.
Well versed in Business intelligence tools, business processes modelling.
Excellent critical thinking, organizational, strategic planning, and problem
- solving skills.
Strong communication skills.

Qualifications Bachelor’s degree in Engineering. Master’s degree a plus.
Knowledge of the impacts of change environments, behaviours and standard procedure on people, process and systems. Experience working with a mix of cultures in a large international company. KSA / Middle East experience is preferred. Fluent in English (Written and Spoken), Arabic speakers preferable.

HSQE Responsibilities and Information Security Responsibilities Ensure compliance with the Serco Management Sy

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