IT Help Desk Technician
3 days ago
Reputed Client of Smart Resourcing International
Jeddah, Saudi ArabiaOne of our reputed hospital in Saudi Arabia
IT Help Desk Technician
Salary - SAR 3000 to 3500
Qualification - B.E / B.Tech / MCA
Must having experience in Hospital
**Responsibilities**
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unresolved issues to the next level of support personnel
Provide accurate information on IT products or services
Record events and problems and their resolution in logs
Other Requirements
- Experience Level:
- Minimum : 4 Yrs Maximum : 5 Yrs- Area:
- Qualification- B.E / B.Tech / MCA
-
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