Program Director

2 days ago


Riyadh, Saudi Arabia Live Connections Full time

Prefer only KSA based talents, from Global SI or local SI companies with heavy Infra delivery experience.

**Role & Responsibilities**

Program Director is responsible for delivery of multiple IT Infra and Application projects for client

**Responsibilities include**:

- To establish relationships across the CIO organisation, business areas and suppliers in order to deliver successful engagement experience to customer
- To deliver contractual obligations under a Total Outsourcing engagement end to end with customer delight
- To ensure profitability in the engagement in terms of Operating Margin/ Cost of Delivery improvement
- Review and drive financial objectives such as Gross margin, productivity, YOY growth and payment collection
- Handle a large team of 50+ members from various nationalities and regions seamlessly
- Should have had experience in running Operations
- Ensure timely closure of all contract issues raised by the customer and program managers
- Review and drive mitigation plan for all the program level risks identified during presales, transition and sustenance
- Work closely with other vendors in customer environment especially from Application development background seamlessly

**Experience ( Essential )**
- Engineering Degree with 12+ years in IT
- 5+ Years of Project Management experience
- IT Infrastructure domain knowledge is a must
- Travel industry knowledge would be a definite plus
- Minimum of 3+ years’ experience in working with a Onsite-Offshore model
- ITIL V3 certification is a bonus
- Experience in managing large and complex Business As Usual operations to deliver common business benefit
- Should have sound financial management experience to drive revenue and profit growth
- Proficient in Project Management Tools & Processes
- Excellent written and oral communication skills
- Excellent presentation skills
- Excellent negotiation skill
- Proven experience in stakeholder management & conflict resolution
- Strong process orientation
- Strong people management and highly customer centric.
- Exposure to Consumer Product industry in prior roles will be an advantage

**Experience (preferred)**
- Experience of working in International business environment
- PMP/PRINCE 2 certification

**Location of Posting -**Riyadh/ AL Khobar

**Criteria for Evaluation**

1.Experience in handling Large and Complex IT Infrastructure programme.

2.Excellent Presentation skills & Oral and Written communication skills

3.Knowledge of IT infrastructure and Application domain

4.Effective People Management and High Customer centricity.

5.Good Operational Experience in running large and complex Operational environment, involving various technologies

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (preferred)


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