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Technical Consultant

6 months ago

Riyadh, Saudi Arabia Talent Pal Full time

**Job Title**: Technical Consultant

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

**In this role, you have the opportunity to**

Be the ambassador of Philips HealthTech ensuring that all customers are satisfied while meeting or exceeding our business targets.

**You are responsible for**
- Scoping, designing, building, deploying and/or integrating solutions
- Fulfilling software implementation deliverables such as detailed design documentation, system build, configuration and testing
- Analyzes the unique business, technical and clinical customer requirements to design, build and/or integrate the most appropriate solution
- Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment
- Mentors and trains customers to maintain their systems
- Is a customer advocate and leverages insights to drive product decisions
- Resolve technical issues and offer proactive technical support
- Documentation of solutions to ensure support teams and other consultants can participate in support and onward development
- Contributes to the collective learning of Philips, seeking to share knowledge globally; assesses and shares repeatable processes that can be leveraged across multiple projects
- Practices strong configuration management and version control
- Execute activities as described in the Philips Excellence Process Framework
- Is a key member of the implementation project and/or service team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise
- Drives continuous improvements of our implementation methodology and service offerings based on customer feedback

**You are a part of**

An organization with an incredible diversity of nationalities, skills, backgrounds, functions and challenges. At Philips we have opportunities for graduates as well as experienced professionals in everything from applied research to marketing and sales in over 100 countries. We’re a fascinating company to be part of, with a strong emphasis on cultural awareness, mutual understanding and out-of-the-box thinking.

**To succeed in this role, you should have the following skills and **experience.**
- Bachelor’s degree in a position-relevant program (health science, business, or engineering).
- Minimum 5 years' relevant experience
- Excellent command of written and spoken Arabic and English
- **Knowledge of** : HL7 / DICOM
- **Experience in**: Radiology / Cardiology Information Systems - PACS - Patient monitoring

**In return, we offer you**

A path towards your most rewarding career. Succeeding in this role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise. We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-being focused activities. Furthermore, Philips University is available to all employees for learning and development opportunities

**Why should you join Philips?**

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

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