IT Field Engineer
6 days ago
The Role
**Requirements**:
Personal Skills - Strong analytical and problem-solving skills with attention to detail. - Excellent communication skills for effective troubleshooting and user support. - Ability to work independently and manage time effectively. - Adaptability to changing environments and travel to various locations for on-site support. - Familiarity with ITIL framework and practices is a plus. Technical Skills - Proficiency in diagnosing and troubleshooting hardware, software, and network-related issues. - Familiarity with system upgrades, hardware and software deployment, and preventive maintenance practices. - Knowledge of network, security, and connectivity protocols to ensure secure and stable operations. - Familiarity with the ITIL framework and practices (considered a plus).
About the company
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
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