Perfumes Consultant Ii
5 months ago
**INSPIRE | EXHILARATE | DELIGHT**
نحن الشريك الرائد في قطاع السلع الكمالية في الشرق الأوسط، إذ نمتلك أكثر من 600 متجرًا بالإضافة إلى 300 علامةً تجارية، ولدينا خبرة تتجاوز 65 عامًا في المنطقة - ممّا جعلنا طرفًا رئيسيًا في قطاعات الجمال والموضة والهدايا من خلال تقديمنا لخدماتٍ مميّزة لشركائنا وتَمَكننا من ابهاج جميع عملائنا. إنّنا نتحوّل بسرعة من مؤسسة توزيع وتجارة تقليدية تبيع السلع الكمالية بالتجزئة في الشرق الأوسط إلى مؤسسة تجارية هجينة للبيع بالتجزئة تجعل تجربة المنتجات الفاخرة في متناول عملائنا في كلّ مكان.
ولدعم المرحلة القادمة من نموّنا، فإنّنا نهدف إلى بناء فريقٍ عمل ذات مواصفاتٍ عالمية، وإلى توظيف التكنولوجيا والبيانات في التطوير المستمر لكلّ جانبٍ من عملياتنا، ابتداءً من التجزئة التقليدية حتّى سلسلة الإمداد وولاء العملاء. ولهذا، فإنّنا نبحث عن أصحاب أفضل المواهب والقدرات للانضمام إلينا في رحلتنا لاستكشاف آفاقٍ جديدةٍ معًا.
**مهامك الوظيفية**
في مجموعة شلهوب نحن نقدم العلامات التجارية الأكثر بروزًا في العالم. ستكون مسؤولًا في عملك كمستشار للعطور عن تحقيق أهداف المبيعات الأعلى من خلال ضمان تجربة عملاء مميزة والالتزام بمعايير مهنية ذات مستوى عالي. وستكون مسؤولًا أيضًا عن تقديم المشورة حول العطور إلى عملائك وتوجيههم فيما يتعلّق بطبيعة أنواع العطور والحساسيات التي قد تسببها باستخدام المنتجات المناسبة، حيث تتضمن مسؤولياتك ما يلي:
- تطوير العلاقات مع العملاء لتعزيز ولائهم.
- الإجابة على استفسارات الزبائن حول المنتجات والأسعار والتوافر واستخدامات المنتج والخدمات.
- التواصل مع الزبائن لتقييم احتياجاتهم وتقديم المساعدة لهم في تلبية تلك الاحتياجات وتلبية توقّعات الزبائن أو حتى استباقها.
- إحاطة الزبائن علماً بنطاقات المنتجات الأنسب لاحتياجاتهم.
- توضيح استخدامات العلامات التجارية والمنتجات المختلفة ومزاياها.
- تولّي مسؤولية إطلاق المنتجات الجديدة وترويج المنتجات والتسويق المرئي.
- تعزيز المبيعات مع تحقيق المستهدفات الموضوعة للخطوط والمبيعات من خلال توظيف معرفتك في العطور.
- تعزيز مبيعات العطور خلال الفعاليات والعروض وإطلاق المنتجات الجديدة.
- متابعة أهداف البيع على مستوى المتاجر.
- إعداد تقارير المبيعات اليومية.
- التواصل مع العملاء عن بعد لتحقيق حركة مرور للمتجر أو عبر منصّة التجارة الإلكترونية (إن وجدت).
- المشاركة في تحقيق الحوافز وتتبّع مبيعات ما بعد إطلاق المنتج الجديد على مستوى المتاجر.
- التأكّد من تحقيق مستويات التسويق في المتجر وفقًا لتوجيهات العلامة التجارية.
- التأكّد من إعادة تموين المتاجر في الرفوف المناسبة وفي الأوقات المناسبة.
- رفع التقارير بنقص المخزون باستخدام نموذج طلب المخزون.
- التأكّد من استلام المخزون وفقًا للإجراءات الموضوعة.
- الحفاظ على نظافة المنطقة المسؤول عنها.
- الالتزام بإجراءات الشركة فيما يتعلّق بالطلب والتعامل مع النقد وغيرها من الممارسات الشائعة.
**ما نبحث عنه**
خبرة في مجال العطور لا تقل عن سنتان
**ما يُمكننا تقديمه لك**
ستُحوّل طموحاتك معنا إلى حقيقة. وسنُساعدك على تصميم رحلتك العملية من خلال التجارب الغنيّة وفرص التعلّم والتطوّر والتعامل مع المهام المختلفة في إطار دورك أو من خلا
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