IT Support Professional for Saudi Arabia

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Sinmar Soft - Full time
Company Overview

Sinmar Soft - is a leading provider of innovative technology solutions.

Job Description

We are seeking an experienced Technical Support Specialist to join our team.

The successful candidate will be responsible for providing technical support to customers via various channels.

Key responsibilities include responding to customer queries, identifying customer needs, and analyzing product malfunctions.

The Technical Support Specialist will also update internal databases with technical issue information and share feature requests with team members.

Additionally, they will monitor customer complaints on social media and provide assistance.

This role requires excellent communication and problem-solving skills, as well as the ability to multitask and remain patient under pressure.

A BSc in Information Technology or relevant diploma is mandatory for this position.

Benefits

We offer a competitive salary package, including benefits such as health insurance, retirement plans, and paid time off.

Ours is a dynamic and supportive work environment that encourages collaboration and continuous learning.

If you are a motivated and talented individual looking for a challenging role, we encourage you to apply.



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