Performance Improvement Specialist

3 days ago


Jeddah, Makkah Province, Saudi Arabia برنامج خدمة ضيوف الرحمن | Pilgrims Experience Program (PEP) Full time

About the Role

We are seeking an experienced Performance Improvement Specialist to join our team at برنامج خدمة ضيوف الرحمن | Pilgrims Experience Program (PEP). In this critical role, you will be responsible for analyzing performance data to identify areas for improvement and developing strategies to address these issues.

Key Responsibilities

  • Analyze performance data to identify areas for improvement, using metrics such as customer satisfaction, employee engagement, and financial performance.
  • Develop and implement strategies to address identified areas for improvement, working closely with cross-functional teams.
  • Collaborate with stakeholders to provide regular progress updates and insights into performance data.
  • Conduct research and benchmarking to stay up-to-date with industry best practices and trends.

Requirements

  • Minimum 3 years of experience in a performance improvement role, with a proven track record of delivering results.
  • Strong analytical and problem-solving skills, with the ability to turn complex data into actionable insights.
  • Advanced Excel skills and proficiency in PowerPoint, with the ability to build compelling presentations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with senior executives and other stakeholders.

What We Offer

In addition to the opportunity to work on high-impact projects and contribute to the success of our organization, we offer a range of benefits, including:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement planning, and paid time off.
  • Ongoing training and development opportunities to help you grow your skills and advance your career.


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