Telecom Billing Senior Specialist
4 weeks ago
At Antal International Network - IME, we are seeking a highly skilled Telecom Billing Senior Specialist to join our team.
Key Responsibilities:
- Manage and maintain the product catalog to ensure accurate and timely billing.
- Provide ad-hoc reports to stakeholders to support business decisions.
- Run and monitor billing cycles to ensure seamless operations.
- Oversee system jobs, including rating, re-rating, online, and batch operations, as well as CDR processing jobs.
- Review and resolve tickets within the target SLA to ensure high-quality service delivery.
- Respond to and resolve system alerts and events to minimize downtime.
- Resolve rating issues on a daily basis to maintain accurate billing.
- Collaborate with other departments to deliver billing and revenue reporting on time.
- Monitor system backups and execute restoration tests to ensure data integrity.
- Plan and deploy changes, and execute post-deployment checks to ensure smooth operations.
- Monitor system performance and run periodic health checks to identify areas for improvement.
Requirements:
- ITIL certification
- Experience with industry best practices
- Experience in CDR reconciliation and bulk processing
- Experience in product catalog, billing cycle, and revenue reporting
- Experience with telecom billing, preferably in Oracle BRM
- Experience in incident management, problem management, and change management
- Strong command of Windows and Linux administration
- Strong command of SQL
- Strong command in shell scripting or development (.net or Java)
- Strong communication skills
About Us:
Antal International Network - IME is a leading recruitment agency with a strong presence in the industry. We are committed to delivering exceptional service to our clients and candidates.
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