Sales Operations Specialist
4 days ago
Welcome to Hospitality ON, where our core value is True Hospitality. We're a global family united by our passion for delivering exceptional guest experiences through warmth, honesty, and a commitment to excellence.
We empower our colleagues to let their personalities shine, recognizing their unique strengths and supporting their aspirations to learn and grow. Every day is an opportunity to make a lasting impact on our guests, owners, colleagues, and communities, crafting unforgettable moments.
We're growing together; come grow with us.
voco Riyadh features a stunning fusion of modern design and contemporary comfort, nestled in the heart of the city's thriving business district. Our hotel is conveniently located near King Khalid International Airport, directly opposite the Ministry of Interior, and just a short stroll from other government offices.
Main Job Responsibilities:- Supervise the sales team by coordinating schedules, maintaining essential documents, and distributing key information.
- Evaluate the availability and functionality of sales-related equipment and materials.
- Respond to customer complaints and provide post-sales support as needed.
- Collaborate on offer and agreement discussions.
- Attend sales meetings and take detailed notes.
- Offer assistance with customer inquiries/calls when the sales team is unavailable.
- Maintain accurate and up-to-date records of customer data and interactions in Opera.
- A 2-year degree from an accredited institution in Hotel Management.
- 2 years of experience in Sales & Marketing, preferably in a 5-Star Hotel environment.
- A positive attitude and enthusiasm for learning.
- Strong communication skills.
- A strong commitment to delivering exceptional customer service.
- Excellent personal grooming and presentation standards.
As a valued member of our team, you can look forward to a competitive salary and benefits package, including meal allowances and reduced rates for worldwide hotel stays. We'll also provide tailored support to help you achieve your goals and advance your career.
You'll be part of a successful, global hospitality company with over 5000 hotels across more than 100 countries, offering countless opportunities for growth and development.
Whatever your background or interests, bring your passion to voco and IHG, and we'll ensure you have room to be yourself. Explore opportunities at careers.ihg.com.
If you believe you'd be a great fit for this role, don't hesitate to apply. Start your journey with us today.
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