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Electrical Service Specialist

2 months ago

Dammam, Eastern Province, Saudi Arabia Oil and Gas Job Search Ltd Full time
Job Description

We are seeking a highly skilled Electrical Service Engineer to join our team at Oil and Gas Job Search Ltd.

The successful candidate will be responsible for investigating product problems at customer sites and completing the necessary corrective actions to achieve customer satisfaction.

Duties and Responsibilities

  1. Travel to customer sites to inspect, install, commission, test, calibrate, upgrade, repair, and refurbish ARM/NOV equipment and products.
  2. Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, and calibrated.
  3. Perform field upgrades of software and electrical hardware using correct and current software and hardware control protocols.
  4. Prepare service reports and ARM/NOV documents/procedures at the end of the job and summarize the job performed details to the customer.
  5. Train customers on the safe and proper operation of these products.
  6. Investigate reported equipment/product problems/NCRs and initiate corrective action.
  7. Conduct field operational analysis and surveys, creating reports recommending improvements and optimization of existing and future equipment/products.
  8. Provide information, reports, feedback, and redline drawings to both customers and ARM/NOV appropriate departments to ensure correct records of all actions are understood and maintained.
  9. Complete and submit field service documentation in a timely manner.
  10. Participate in NCR investigations.
  11. Perform other work-related tasks as assigned.
  12. Maintain good relationships with clients, suppliers, and ARM/NOV global team members.
  13. Comply with all ARM/NOV company QA and HSE policies and procedures.

Skills and Experience Required

  1. Technical/functional knowledge.
  2. Knowledge of NOV supplied drilling equipment or industry equipment.
  3. Good analytical skills with the ability for problem-solving.
  4. Quality focus.
  5. Planning, including the ability to plan and supervise workloads.
  6. Communication - excellent verbal and written communication skills.
  7. Time management.
  8. Customer focus.
  9. Technical learning.
  10. Patience.
  11. Decision making.
  12. Working under pressure.

Personal and Interpersonal Skills

  1. Handle jobs as a lead engineer.
  2. Collaborating and working well together with others.

Qualification, Knowledge, and Experience

A bachelor's degree in a related field or relevant work experience is required.