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Sales Floor Leader

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Nestlé SA Full time

Nestlé Nespresso SA is committed to bringing exceptional and sustainable coffee to your home, elevating every coffee moment into a movement with taste and purpose.

Cultivating coffee as an art, we grow the best in each of us.

We offer a unique work environment that fosters diversity, inclusion, and belonging, where individuality is celebrated.

Job Overview:

The Boutique Service Excellence Specialist will engage, empower, and coach their team to achieve exceptional results on the sales floor.

  • Support investigation of incidents, injuries or illnesses and concerns/complaints.
  • Lead the implementation of an emergency action plan.
Responsibilities:

The successful candidate will be responsible for ensuring timely execution of company procedures for new hires, onboarding, PDP, etc.

  • Support the training and provide ongoing feedback and coaching, E.g., on selling skills and operational standards.