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Automotive Repair Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Lucid Motors Full time

Lucid Motors is seeking a skilled Automotive Repair Specialist to join our Service Center team. As a key member of our team, you will be responsible for performing repair services and other mechanical works to achieve targets in customer satisfaction and gross service sales.

Key Responsibilities:
  • Repair vehicles as per customer's request within the promised delivery time and estimated cost.
  • Conduct preliminary inspection/evaluation of vehicles to assess the exact damage and extent of repair.
  • Participate in resolving high-technical problems with assistance from Team Leaders.
  • Execute after-sales responsibilities, including vehicle repairs and periodic maintenance.
  • Ensure highly satisfied customers through execution of a Guest Centric mindset.

Required Skills and Qualifications:

  • Automotive: Knowledge in automotive and mechanical repairs and maintenance services, preferably with certification.
  • Time Management: Managing one's own time and the time of others.
  • Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high-stress situations.