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IT Services Consultant

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia IFS Full time

Job Function

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As a Client Services Partner, you will play a critical role in shaping how our service offerings are positioned and sold to customers. You will work closely with the sales team to establish desired customer outcomes and design executable offerings to deliver value across the customer lifecycle.

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Responsibilities

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  • Collaborate with the sales team to develop and execute sales strategies that meet customer needs and objectives.">
  • Design and deliver training programs to enhance the skills of internal teams and external partners.">
  • Develop and maintain relationships with customers to understand their needs and identify opportunities for growth.">
  • Lead the services content of bids, underpinning documentation, contracts, and Statements of Work (SOWs).">
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Requirements

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To excel in this role, you will need:

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  • At least 10 years of experience in a customer-facing and/or pre-sales role in customer success, professional services, management consultancy, or project management.">
  • Strong leadership and communication skills, with the ability to influence and motivate cross-functional teams.">
  • Experience working in a fast-paced environment with multiple priorities and deadlines.">
  • Ability to travel throughout the region as required.">
  • Competency in using tools like Microsoft Powerpoint, Excel, Power BI, and Gen AI for data analysis, reporting, and presentation purposes.">