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Claims Officer
1 week ago
The Saudi Petroleum Services Polytechnic seeks a skilled Claims Officer to join its team. This role is pivotal in ensuring the smooth processing of insurance claims, requiring strong analytical skills and attention to detail.
About the Role:
- Review and assess insurance claims for accuracy and completeness.
- Communicate with clients to gather necessary documentation and information.
- Investigate claims by gathering evidence and liaising with relevant parties.
- Ensure compliance with company policies and regulatory requirements.
- Maintain detailed records of claims processing and outcomes.
- Provide support to clients throughout the claims process, addressing any concerns or questions.
- Collaborate with other departments to resolve complex claims issues.
- Analyze trends in claims data to identify potential areas for improvement.
- Prepare reports on claims activity for management review.
- Stay updated on changes in insurance regulations and industry standards.
Key Qualifications:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with a focus on accuracy.
- Ability to work independently and as part of a team.
- Proficient in using claims management software and Microsoft Office.
- Customer service-oriented mindset.
- Ability to handle sensitive information with confidentiality.
- Knowledge of insurance policies and procedures.
- Adaptability to changing environments and processes.
- Proven ability to meet deadlines and manage multiple tasks.
About Us:
The Saudi Petroleum Services Polytechnic is committed to providing exceptional customer service and maintaining the highest level of integrity in all aspects of our business.