Retail Store Operations Coordinator

3 days ago


Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

As a key member of our team, you will play a crucial role in ensuring the seamless execution of retail standard operating policies and procedures across our stores in Jeddah.

About the Role

This exciting opportunity is perfect for an individual who is passionate about delivering exceptional customer experiences and is eager to contribute to the growth and success of our business. As a Retail Store Operations Coordinator, you will be responsible for supporting the implementation, control, and compliance of all Retail Standard Operating Policies & Procedures. This includes ensuring in-store presence to gather pain points and reporting back to the RSO team.

Key Responsibilities
  • Raise LPOs to suppliers and contractors, ensuring timely and efficient ordering processes.
  • Process contracts through finance, guaranteeing seamless communication and follow-up.
  • Manage DOA submissions and update Opex and Capex trackers in real-time.
  • Oversee Hive Express payments, maintaining accurate records and facilitating smooth transactions.
  • Coordinate marketing events permits, guaranteeing compliance with local regulations.
  • Monitor store audits and provide regular updates to the RSO platform.
  • Develop new suppliers on Emac, streamlining inventory management and logistics.
  • Source and procure necessary supplies and stationery for our stores.
  • Organize professional use orders in the salon, ensuring high-quality services.
Requirements
  • A minimum of 2 years' experience in retail operations, preferably in a coordinator or manager role.
  • Excellent English language skills, with strong written and verbal communication abilities.
  • Flexibility in working hours, with adaptability to changing priorities and deadlines.


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