Store Supervisor

2 days ago

Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

See our
RETAIL & DISTRIBUTION · Jeddah

Store Supervisor (Dyson - Red Sea Mall)

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Working as a Store Supervisor you will be responsible for assisting the Store Manager in managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.

Key Responsibilities

  1. Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.
  2. Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
  3. Build and maintain guest experience standards in order to build strong loyalty.
  4. Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
  5. Execute and participate in projects and community events and activities with minimal supervision.
  6. Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
  7. Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
  8. Understand and communicate the organization's priorities to ensure team's alignment with Group's objectives.
  9. Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager.
  10. Create and maintain schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff.
  11. Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
  12. Manage VIP Guests relationships and all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
  13. Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand's VM guidelines.
  14. Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.).
  15. Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements.
  16. Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. Escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.

What you'll need to succeed

University Degree preferably in Business Administration or Management. 2 - 4 years in retail shops management preferably in Luxury Technology.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department Role Store Supervisor Locations RETAIL & DISTRIBUTION · Jeddah

#J-18808-Ljbffr

  • Store Supervisor Leader

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

    About the JobGulf Marketing Group (GMG Group) is seeking a Store Supervisor Leader to oversee all aspects of store operations. The successful candidate will be responsible for driving sales, managing inventory, and providing exceptional customer service.Key Responsibilities:Communicate store targets to the team and drive sales to achieve financial...

  • Stores Supervisor for the Line Station

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Aerotime Full time

    First2 Resource partner company Airborne Personnel is looking for a Stores Supervisor on behalf of our client Air Atlanta Europe.Built on the foundations of Air Atlanta Icelandic's 37 years of experience, Air Atlanta Europe was strategically established in Malta in 2021. The two sister airlines complement each other and benefit from shared ownership and the...

  • Fashion Store Supervisor

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia BoF Careers Full time

    **Job Description**We are seeking an experienced Retail Business Director to lead our store team and drive business growth. The successful candidate will be responsible for developing and implementing effective sales strategies, maintaining a strong focus on visual merchandising, and building and maintaining relationships with customers.Key...

  • Store Operations Manager

    7 days ago

    Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

    Job DescriptionThe Store Supervisor is responsible for driving sales performance and development of the Store Sales team, ensuring exceptional operational, commercial, and customer service standards.Key Responsibilities:Sales Performance: Supports in delivering the store's annual sales targets by analyzing sales reports and providing insights to maximize...

  • Luxury Store Leader

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    In this exciting role as a Store Supervisor, you will be responsible for driving sales growth, delivering exceptional customer experiences, and maintaining store operations. If you have a passion for retail and a keen eye for detail, this could be the perfect opportunity for you.As a key member of the store team, you will work closely with the Store Manager...

  • Stores Operations Manager

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Aerotime Full time

    Aerotime Career OpportunityWe are seeking a highly skilled Stores Supervisor to join our team at Aerotime in the Kingdom of Saudi Arabia, Jeddah.About the RoleAs a Stores Supervisor, you will be responsible for maintaining the stores facility, ensuring correct storage of components, parts, materials, and tools in-line with EASA regulations, and issuing and...

  • Store Management Professional

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    Welcome to Chalhoub Group, a leader in the luxury retail industry. As a Store Supervisor, you will play a vital role in delivering exceptional customer experiences, driving sales growth, and maintaining store operations.The ideal candidate will have a proven track record in retail management, preferably in luxury technology. A university degree in Business...

  • Boutique Store Supervisor

    3 days ago

    Jeddah, Makkah Province, Saudi Arabia Bulgari Full time

    About the RoleBulgari seeks a seasoned professional to fill the position of STORE MANAGER - JEDDAH, working closely with the sales team to achieve unparalleled levels of customer satisfaction.Main Responsibilities:Lead Business Operations: Oversee all aspects of the boutique's operations, ensuring seamless execution of sales strategies and outstanding...

  • Retail Sales Team Lead

    7 days ago

    Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

    About the RoleWe are seeking a highly skilled Store Supervisor to join our team at Gulf Marketing Group (GMG Group). As a Store Supervisor, you will be responsible for supporting the Store Sales team in driving sales performance and development, while ensuring exceptional operational, commercial, and customer service standards.Main Responsibilities:Deliver...

  • Customer Service Excellence Manager

    7 days ago

    Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

    Job SummaryWe are seeking a highly motivated and results-driven Store Supervisor to join our team at Gulf Marketing Group (GMG Group). As a Store Supervisor, you will be responsible for supporting the Store Sales team in driving sales performance and development, while ensuring exceptional operational, commercial, and customer service standards.Main...

  • Warehouse Supervisor

    4 days ago

    Jeddah, Makkah Province, Saudi Arabia Sunbulah Group Full time

    Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring the quality of goods.Ensure the full adherence to warehouse operation procedures.Measure and report the effectiveness of warehousing activities and employees' performance.Organize and maintain inventory and storage area.Ensure shipments' and...

  • Business Development Assistant

    7 days ago

    Jeddah, Makkah Province, Saudi Arabia Gulf Marketing Group (GMG Group) Full time

    Role OverviewThe Store Supervisor plays a vital role in supporting the Store Sales team in achieving sales targets and delivering exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to analyze sales reports and provide insights to maximize stock potential.Main Accountabilities:Sales Performance...

  • Customer Experience Specialist

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    Are you a retail professional looking for a new challenge? Do you have a passion for luxury goods and a keen eye for detail? We are seeking an experienced Store Supervisor to join our dynamic team at Chalhoub Group.As a key member of the store team, you will work closely with the Store Manager to achieve sales targets, manage stock levels, and ensure that...

  • Retail Operations Manager

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    At Chalhoub Group, we are committed to excellence and innovation in the retail industry. As a Store Supervisor, you will play a crucial role in managing our luxury stores and providing exceptional customer experiences.The ideal candidate will have 2-4 years of experience in retail management, preferably in the luxury technology sector. A university degree in...

  • High-Voltage Systems Expert

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full time

    Job DetailsWe are looking for an experienced High-Voltage Systems Expert to join our team at Arab National Bank. This role involves working as a senior technician, responsible for organizing and storing chemical substances, fluids, and compressed gases safely.Key ResponsibilitiesOrganize and store chemical substances, fluids, and compressed gases in...

  • Inventory Control Specialist

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Aerotime Full time

    Aerotime Job DescriptionWe are seeking a talented Stores Supervisor to join our team at Aerotime in the Kingdom of Saudi Arabia, Jeddah.About the RoleThe successful candidate will be responsible for maintaining the stores facility, ensuring correct storage of components, parts, materials, and tools in-line with EASA regulations, and issuing and returning...

  • Aircraft Parts Manager

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Aerotime Full time

    Aerotime Career AdvancementWe are seeking a talented Stores Supervisor to join our team at Aerotime in the Kingdom of Saudi Arabia, Jeddah.About the RoleThe successful candidate will be responsible for maintaining the stores facility, ensuring correct storage of components, parts, materials, and tools in-line with EASA regulations, and issuing and returning...

  • Logistics Coordinator

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Aerotime Full time

    Aerotime Job OpportunityWe are looking for a highly skilled Stores Supervisor to join our team at Aerotime in the Kingdom of Saudi Arabia, Jeddah.About the RoleThe ideal candidate will be responsible for maintaining the stores facility, ensuring correct storage of components, parts, materials, and tools in-line with EASA regulations, and issuing and...

  • Automotive Maintenance Specialist

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full time

    Job DescriptionThis role involves working as a skilled technician, responsible for organizing and storing chemical substances, fluids, and compressed gases safely. The ideal candidate will ensure consistent records of logs, equipment, and laboratory information while maintaining high standards under pressure.Key ResponsibilitiesOrganize and store chemical...

  • Automotive Technician Leader

    1 day ago

    Jeddah, Makkah Province, Saudi Arabia CARE Full time

    About the JobWe are seeking a highly skilled Automotive Technician Leader to join our team at CARE. This is an exciting opportunity for a professional with experience in managing laboratory materials, ensuring safety protocols are followed, and maintaining accurate records.Job DescriptionThe successful candidate will be responsible for organizing and storing...