IT Manager, Business Process Optimization

15 hours ago


Riyadh, Ar Riyāḑ, Saudi Arabia Olayan Saudi Holding Company Full time
Job Overview

Olayan Saudi Holding Company seeks a highly skilled IT Manager to oversee the optimization of business processes. The ideal candidate will have expertise in system implementation, process design, and performance enhancement.

Key Responsibilities
  • Process Design:
    • Design and amend workflows to meet changing business requirements.
    • Develop new or reinforce existing business processes to support company goals.
    • Manage projects related to system and process development.
  • Operations Management:
    • Monitor system stability and report issues to consultants.
    • Control SAP consultant support charges.
    • Evaluate new change requests and monitor implementations.
    • Review system performance with consultants.
    • Ensure proper user training.
  • Quality Assurance:
    • Monitor SXL process implementation.
    • Report system stability issues to consultants.
    • Evaluate new change requests and monitor implementations.
    • Review system performance with designated consultants.
    • Monitor consultant deliverables for competence.
  • Stakeholder Management:
    • Focal point for established systems and procedures.
    • Liaise with SXL departments for KPI achievement.
    • Monitor consultant support charges.
    • Follow up with developers for solution competency.
    Requirements
    • Bachelor's degree.
    • Process design skills.
    • SAP Hana knowledge.
    • APS system understanding.
    • SAP/SFDG system expertise.
    • Chester system proficiency.
    Experience

8-9 years of experience required.

Seniority Level

Mid-Senior level position.

Employment Type

Full-time employment.

Industry

IT Services and Consulting.



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