Payment Process Optimization Manager
3 days ago
Job Description
Hire Fellows seeks a Commercial Operations Manager to play a critical function in making the company successful. This role requires expertise in designing seamless onboarding for inbound and outbound clients.
Key Responsibilities:
- Design and implement customer onboarding processes.
- Manage lead generation systems to ensure a steady pipeline of opportunities.
- Oversee payment operations, settlements, and compliance.
- Optimize commercial partnerships, including payment gateways.
- Develop and refine sales materials.
- Simplify customer decision-making through pricing strategies.
- Implement billing processes for efficient operations.
- Design a customer success process.
- Cross-functional collaboration for smooth strategy implementation.
Requirements
- Experience designing seamless onboarding.
- Payment operations and settlement expertise.
- Able to manage and optimize partnerships.
- Expertise in developing pricing strategies.
- Customer success strategy knowledge.
- Good communication skills.
- Team player.
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