Payment Process Optimization Manager

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full time

Job Description

Hire Fellows seeks a Commercial Operations Manager to play a critical function in making the company successful. This role requires expertise in designing seamless onboarding for inbound and outbound clients.

Key Responsibilities:

  1. Design and implement customer onboarding processes.
  2. Manage lead generation systems to ensure a steady pipeline of opportunities.
  3. Oversee payment operations, settlements, and compliance.
  4. Optimize commercial partnerships, including payment gateways.
  5. Develop and refine sales materials.
  6. Simplify customer decision-making through pricing strategies.
  7. Implement billing processes for efficient operations.
  8. Design a customer success process.
  9. Cross-functional collaboration for smooth strategy implementation.

Requirements

  1. Experience designing seamless onboarding.
  2. Payment operations and settlement expertise.
  3. Able to manage and optimize partnerships.
  4. Expertise in developing pricing strategies.
  5. Customer success strategy knowledge.
  6. Good communication skills.
  7. Team player.


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