Cybersecurity Solutions Architect

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Datapatrol Full time
Customer Support

The candidate will serve as the primary point of contact for technical support inquiries from clients, providing timely and effective resolution of technical issues and escalations. They will collaborate with the support team to diagnose and troubleshoot complex problems, maintain accurate records of support interactions and solutions, and stay up-to-date with the latest cybersecurity trends, threats, and technologies.

They will continuously enhance their technical expertise and knowledge of our product offerings, share insights and best practices with the team to improve overall capabilities, and possess excellent problem-solving and troubleshooting skills, effective communication and presentation abilities, and the ability to work collaboratively in a team and independently.



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