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Restaurant Operations Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia EBR Consulting Full time
Job Overview

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of food quality, service, cleanliness, and profitability.

Key Responsibilities
  1. Leadership and Team Management
  • Recruit, train, supervise, and evaluate restaurant staff to foster a positive and collaborative work environment.
  • Schedule and manage staff shifts to ensure adequate coverage.
Customer Service
  • Ensure exceptional guest experiences by maintaining high standards of service and food quality.
  • Address and resolve customer complaints and concerns promptly and professionally.
  • Monitor guest feedback and implement improvements based on customer insights.
Operations Management
  • Oversee daily restaurant operations, including opening and closing procedures.
  • Ensure compliance with health and safety regulations and restaurant policies.
  • Manage inventory, order supplies, and control food and labor costs.
  • Conduct regular inspections to maintain cleanliness and sanitation standards.
  • Develop and manage budgets, financial reports, and forecasts.
  • Implement strategies to increase revenue and drive business growth.
Marketing and Promotion
  • Assist in developing and executing marketing strategies and promotions to attract new customers.
  • Collaborate with the marketing team to plan and implement events and special offers.