Restaurant Operations Director

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full time

We are seeking an experienced Restaurant Operations Director to lead the operations of our Quick Service Restaurant (QSR). The ideal candidate will ensure operational efficiency, maintain high service standards, and drive profitability while fostering a strong team culture.

Key Responsibilities:
  • Oversee day-to-day restaurant operations, ensuring fast and efficient service.
  • Maintain high standards of food quality, hygiene, and safety in compliance with local regulations.
  • Optimize restaurant workflow to minimize wait times and enhance customer satisfaction.
  • Implement and enforce SOPs for speed of service, cleanliness, and food handling.
  • Recruit, train, and develop a high-performing team of supervisors, crew members, and kitchen staff.
Customer Experience & Brand Standards
  • Ensure exceptional customer service by training staff on hospitality and problem resolution.
  • Handle customer feedback and complaints professionally, ensuring brand loyalty.
  • Maintain brand image and consistency across all operational aspects.
Inventory & Supply Chain Management
  • Work with procurement and suppliers to manage inventory efficiently and prevent shortages.
  • Implement stock control procedures to minimize wastage and pilferage.
  • Ensure all equipment and restaurant facilities are properly maintained.


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