Luxury Store Leader
18 hours ago
Job Overview
The Store Manager will provide leadership for the store, setting an excellent standard for the store team. The role is responsible for driving employee satisfaction, elevating team behaviors, and owning the customer experience to increase brand loyalty.
Key Responsibilities
- Establish a constant focus on Brand engagement, knowledge, and passion across the store team.
- Monitor, coach, and provide feedback to the store team to deliver exceptional customer experiences.
- Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines.
- Drive digital asset utilization to enhance the customer experience.
- Retain and develop talent, leading a high-performing store team through recruitment, staff development, and succession planning.
- Elevate the capability of the store team through effective communication, training, and feedback.
- Advocate product sales performance, maintaining a strong understanding of inventory and optimizing sales.
- Nurture customer relationships and establish customer-focused behaviors across the store team.
- Build and cultivate long-term customer relationships, leading the team to do the same.
- Drive store performance and productivity, maintaining familiarity with local customers, competitors, and talent.
- Maintain a commercial mindset, identifying opportunities to drive store performance.
- Ensure operational excellence across all store areas, adhering to corporate standards, policies, and initiatives.
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