Technical Support Specialist for Murex

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Luxoft Full time

Luxoft is seeking a Technical Support Specialist for Murex to join our team.

The ideal candidate will have extensive experience in managing credit risk and market risk related vendor deliveries, technical configuration support, and closure. Additionally, they will be responsible for coordinating with vendors for reported bugs, tracking fixes, deploying re-tests, and ensuring quality on the technical deployment.

In this role, you will provide support to users with SIT and UAT application access, best practices, limitations, and securing sign-off. You will also handle new developments/minor CRs that can be handled internally and ensure static data configurations, required methodology documentations, valuations, and more meet user expectations part of implementation.

We require a strong background in Murex production support, regulatory reporting issues, VAR, Limit validations, and ALGO-Mx sync. Ideally, this resource will have an overflow of duties and might require additional support from other resources due to the scope being huge for one resource.

Key responsibilities include:

  1. Manage credit risk and market risk related vendor deliveries, technical configuration support, and closure.
  2. Coordinate with vendors for reported bugs, track fixes, deploy re-tests, and ensure quality on the technical deployment.
  3. Support users with SIT and UAT application access, best practices, limitations, and securing sign-off.
  4. Handle new developments/minor CRs that can be handled internally.
  5. Ensure static data configurations, required methodology documentations, valuations, and more meet user expectations part of implementation.
  6. Support regulatory reporting issues, VAR, Limit validations, and ALGO-Mx sync.


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