Process Improvement Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Customizo | ServiceNow Premier Partner Full time

We're on the hunt for an exceptional Process Improvement Specialist to join our team at Customizo. As a key player in our Digital Service Management practice, you'll work closely with our clients to identify opportunities for process enhancement and develop innovative solutions to address them.

Your Key Responsibilities:
  • Analyze and document business processes to identify areas for improvement.
  • Develop and implement strategic plans to drive business growth and efficiency.
  • Collaborate with IT teams to integrate technology solutions and ensure seamless implementation.
  • Continuously monitor and evaluate the effectiveness of implemented solutions.

Requirements:

  • Bachelor's degree in Business Administration, IT, or a related field.
  • 5+ years of experience in business analysis, process improvement, or a similar role.
  • Proven track record of delivering results-driven solutions.
  • Familiarity with business intelligence tools and automation.
  • Strong analytical and problem-solving skills.


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