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Night Shift Coordinator

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time
Job Overview

The Night Manager position at IHGarmyhotels involves overseeing the hotel's operations during the overnight shift. This role requires strong leadership and problem-solving skills to ensure seamless service and guest satisfaction.

Main Responsibilities:

  1. Night Operations Oversight: Ensuring smooth operations and compliance with hotel policies and standards.
  2. Guest Service: Handling guest inquiries, requests, and complaints in a professional manner.
  3. Team Leadership: Supervising and motivating night staff to provide excellent service.
  4. Financial Transactions: Overseeing cash handling procedures and ensuring accuracy.
  5. Reporting: Preparing and submitting nightly reports on hotel operations and guest activities.
Requirements

To excel in this role, you will require:

  1. Educational Background: Bachelor's degree in Hotel Administration or Business Administration.
  2. Professional Experience: Two to three years in a similar role, preferably in an international luxury hotel chain.
  3. Languages: English fluency is mandatory, Arabic fluency is desirable.

This role demands flexibility and adaptability, particularly during peak periods or crises.

About Our Company

IHGarmyhotels prioritizes teamwork and strives for exceptional customer service. As a Night Manager, you'll be part of a dynamic team, working together to create unforgettable experiences for our guests.