Evaluator of Customer Touchpoints

Join to apply for the Freelance Luxury Brand Evaluator role at CXG.Founded in 2006, Albatross CX is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.Albatross CX specializes in capturing and analysing experience...

About the Job DescriptionThe Global Customer Support Specialist will play a crucial role in ensuring that our customers receive seamless support across all touchpoints. This involves handling a wide range of customer queries, providing accurate information, and escalating complex issues when necessary.Key Responsibilities:Respond to customer inquiries in a...

Job Description:A Digital Engagement Quality Specialist is responsible for evaluating online interactions between businesses and their customers. This role involves assessing the quality of digital communication and identifying areas for improvement.Main Responsibilities:Evaluate digital customer interactions, including chat, email, and social media...

Customer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional service to our guests through all touchpoints of their stay.

About the JobWe are looking for an experienced leader to join our team. As Customer Experience Manager, you will be responsible for developing an omnichannel mindset among the team, promoting different touchpoints of the customer experience, and leveraging customer data to proactively cater to their needs and preferences.Key ResponsibilitiesDevelop an...

As a key member of our Customer Care team, you will be responsible for managing customer interactions, resolving issues promptly, and ensuring that our customers receive the best possible care. You will work closely with our sales and marketing teams to ensure alignment and consistency across all touchpoints. If you have a passion for delivering exceptional...

Customer Experience ProfessionalThe primary focus of this role is to understand and cater to the needs of our customers, ensuring a seamless experience across various touchpoints. To achieve this, you will conduct thorough market research, analyze customer feedback, and develop strategies to enhance overall satisfaction.

Customer Experience (CX) Operations Support (Tamheer)We are seeking a detail-oriented and innovative Customer Experience (CX) Operations Specialist (Tamheer) to join our CX team. This role is central to enhancing service delivery, streamlining operations, and ensuring that every touchpoint reflects a consistent and high-quality...

**Transform Customer Experiences with Devoteam**We empower businesses to unlock their full potential by harnessing the power of customer experience. As a leading consulting firm, we combine creativity, technology, and data insights to drive meaningful change.With 25 years of expertise and a global presence, Devoteam promotes responsible technology for people...

Job DescriptionWe are seeking a seasoned Customer Relationship Strategy Lead to drive customer retention, engagement, and sales through data-driven marketing and CRM tools.This role focuses on developing and executing personalized campaigns, ensuring a seamless customer experience across all touchpoints.