Senior Operations Director – Autos Division
2 weeks ago
Soum is a rapidly growing startup revolutionizing e-commerce in the MENA region and beyond.
Job DescriptionThe Head of Operations – Autos will be responsible for managing and scaling the entire operational infrastructure for Soum's automotive division. This includes overseeing dealership managers, inspectors, logistics, order management, customer service, and telesales.
Key Requirements- 5+ years of experience in operations, preferably in automotive, marketplace, or supply chain businesses with at least 2 years in a leadership role
- Proven ability to manage large-scale operations with multiple sub-functions
- Strong leadership and team management skills, with experience in scaling teams
- Deep understanding of supply chain, logistics, and automotive sales operations
- Data-driven approach with a track record of optimizing workflows and driving efficiency
As a senior operations director, you will lead and mentor a high-performing team, fostering a results-driven culture. You will develop and implement scalable operational strategies to drive efficiency and customer satisfaction, monitor KPIs and performance metrics, identifying and addressing bottlenecks, and collaborate cross-functionally with sales, product, and marketing teams to improve processes and the overall customer journey.
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Head of Operations – Autos
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