Head of Operations – Autos
6 days ago
About Soum
Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the fastest-growing startups in the region, achieving rapid expansion in both our team and product offerings. In recognition of our impact and growth, we were proudly named one of the Top 10 LinkedIn Startups in Saudi Arabia for 2024.
Job Summary:
The Head of Operations – Autos will be responsible for managing and scaling the entire operational infrastructure for Soum's automotive division. This includes overseeing dealership managers, inspectors, logistics, order management, customer service, and telesales. The ideal candidate is a strategic leader with hands-on experience in operational excellence, team management, and process optimization.
Key Responsibilities:
- Oversee and manage all operational sub-functions, including:
- Dealership Managers – Ensuring smooth partnerships, onboarding, and compliance
- Inspectors – Optimizing vehicle inspection processes for accuracy and efficiency
- Logistics
- Order Management – Streamlining workflows to ensure fast and efficient processing
- Customer Service & Telesales – Enhancing customer support and sales conversion
- Develop and implement scalable operational strategies to drive efficiency and customer satisfaction
- Monitor KPIs and performance metrics, identifying and addressing bottlenecks
- Collaborate cross-functionally with sales, product, and marketing teams to improve processes and the overall customer journey
- Lead and mentor a high-performing team, fostering a results-driven culture
Requirements:
- 5+ years of experience in operations, preferably in automotive, marketplace, or supply chain businesses with at least 2 years in a leadership role
- Proven ability to manage large-scale operations with multiple sub-functions
- Strong leadership and team management skills, with experience in scaling teams
- Deep understanding of supply chain, logistics, and automotive sales operations
- Data-driven approach with a track record of optimizing workflows and driving efficiency
- Excellent problem-solving skills and the ability to work cross-functionally
Why Join Soum?
- Lead and shape the operations of the fastest-growing re-commerce platform in the region
- Work in a high-impact role with autonomy to drive innovation and efficiency
- Be part of a dynamic and fast-paced team transforming the automotive market
Not Applicable
Employment typeFull-time
Job functionManagement and Manufacturing
IndustriesSoftware Development
#J-18808-Ljbffr-
Head of Business Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Soum Full timeRole SummaryWe are seeking a seasoned Head of Operations – Autos to join our team. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies that drive efficiency and customer satisfaction. Your primary focus will be on managing dealership managers, inspectors, logistics, order management,...
-
Saudi Arabia Operations Head
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Client of Michael Page Full timeJob Overview:We are seeking a highly experienced professional to fill the role of Saudi Arabia Operations Head. This is a critical position that requires a strong leader with a proven track record in managing operations in a fast-paced environment.The successful applicant will have over 10 years of experience in the real estate development and construction...
-
Head of Product
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Discovered MENA Full timeDirect message the job poster from Discovered MENAHead of Product & Design at Discovered MENA - Voted the regions best new talent providerDigital Products Manager / Head of Product – Lead the Future of Digital Lending in Saudi ArabiaLocation: Riyadh (on-site)Our client, a leading financial services company in Saudi Arabia, is on a mission to transform...
-
Head of Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hyrd Consulting Full timeThe Head of Operations will report directly to the Managing Partners and collaborate with senior leadership to support the firm's strategic growth and expansion in the MENA region. We are seeking a dynamic leader who will not only own the firm's fiscal responsibilities but will also take full accountability for the operational functions, ensuring that the...
-
Head Of Operations
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Black Pearl Full timeOur client is a fast-growing marketing consulting firm that specializes in providing innovative and strategic solutions to clients across various industries. As part of their expansion, they seek a highly motivated and experienced professional to join their team as the Head of Operations in Saudi Arabia (Marketing / PR / Communication Consulting firm).The...
-
Head of IT Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia mod IT Services GmbH Full timeJob DescriptionThe Head of IT Operations will be responsible for leading the IT department and driving the development and implementation of the IT strategy. This role requires a strong technical background, excellent leadership skills, and the ability to work collaboratively with other departments and stakeholders.The successful candidate will have a deep...
-
Head of Payroll Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ZATCA Gets Full timeZATCA is seeking a highly motivated and experienced Head of Payroll Operations to lead our Payroll and Benefits Administration function. The successful candidate will be responsible for overseeing the accurate implementation and validation of payroll and benefits transactions and reports.The job holder will discuss payroll-related policies and processes with...
-
Head of Managed Services Operations
19 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeRole Overview: As the Deputy Head of IT Operations Managed Services Department, you will play a critical role in supporting the department head in providing strategic leadership and direction for the IT Operations Managed Services practice. This role involves ensuring seamless execution of managed services operations, resource optimization, and maintaining...
-
Head of Technical Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Emaar Group Full timeAbout the Role:This is an exciting opportunity for a motivated and experienced Technical Office Head to join our team and contribute to the success of our furniture and home furnishings manufacturing operations.As a key member of our technical team, you will have the opportunity to make a real impact on the quality and efficiency of our products and...
-
Head of Financial Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Esri Full timeWelcome to EsriWe are a leading provider of GIS software and services.We are seeking a highly skilled Head of Financial Operations to join our team and lead our accounting function in our Saudi Arabia Regional Headquarters.In this role, you will be responsible for ensuring compliance with local GAAP, laws, and regulations. You will work closely with the...
-
Head of IT Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hire Fellows Full timeHire Fellows is seeking a Head of IT Operations to lead our in-house and outsourced teams in designing, developing, and maintaining software applications. Our innovative prop tech start-up is based in Saudi Arabia and aims to revolutionize rental solutions for landlords and tenants.Main Responsibilities:Oversee the development and maintenance of software...
-
Director of Operations and Logistics
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Soum Full timeJob DescriptionSoum is seeking an experienced Head of Operations – Autos to lead the development and implementation of operational strategies that drive efficiency and customer satisfaction. As a key member of our team, you will be responsible for overseeing the entire operational infrastructure for our automotive division, including managing dealership...
-
Trade Operations Head
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Standard Chartered Full timeAbout the RoleWe are seeking a highly skilled and experienced Trade Operations professional to join our team as a Trade Operations Head. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our trade services department.Your primary focus will be on ensuring that all trade transactions are accurately...
-
Service Operations Head
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Avensys Consulting Full timeAt Avensys Consulting, we strive to deliver exceptional customer experiences across all touchpoints. To achieve this, we are seeking a Service Operations Head who will oversee customer service operations and customer journey. The successful candidate will drive strategic initiatives to enhance customer satisfaction, loyalty, and overall experience.The ideal...
-
Head of IT Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital & Research Centre Full timeJob SummaryWe are seeking an experienced Head of IT Operations to lead our IT team and drive digital transformation across the organization. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive technology strategy that aligns with our business objectives and supports our mission to deliver...
-
Fitout Operations Head
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Al Lujain Group Full timeJoin us at Al Lujain Group as we seek an experienced Fitout Operations Head to drive our business forward.About the Role:This is a leadership position responsible for developing and implementing strategies to improve our fitout operations. The successful candidate will have a proven track record of driving business growth, improving efficiency, and enhancing...
-
Head of IT Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeAbout the JobWe are seeking a highly skilled Head of IT Operations to join our Ejada Systems Limited team.This is a challenging role that requires a strong understanding of IT managed services, business development, and leadership skills. The successful candidate will be responsible for developing and implementing strategic IT managed services solutions...
-
Head of Commercial Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Linsco Ltd Full timeWe're looking for a seasoned Head of Commercial Operations to spearhead the commercial success of our high-end fit-out and diverse commercial build projects in Saudi Arabia. As a visionary leader, you'll be responsible for driving project profitability, managing contracts, and fostering strong relationships with clients, subcontractors, and suppliers.The...
-
Head of Marketing Operations
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qataryello Full timeOmanyp, a leading healthcare organization in Riyadh, seeks an experienced Head of Marketing Operations to oversee the development and execution of marketing plans.About OmanypWe are a pioneering healthcare provider known for our innovative approach to dental care.Develop and implement marketing operations strategies that enhance our marketing...
-
Head of Technical Operations
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia ITALCONSULT Full timeJob OverviewAs a Head of Technical Operations, you will be responsible for managing and coordinating all technical aspects of our projects. This includes reviewing and coordinating engineering activities, leading a team of engineers, and ensuring compliance with project requirements.You will work closely with project stakeholders, including clients, vendors,...