Technical Delivery Manager, AWS Managed Services

1 day ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
Technical Delivery Manager, AWS Managed Services (AMS)

AWS Managed Services (AMS) is designed to accelerate cloud adoption, simplifying deployment, migration, and management using automation and machine learning, backed by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure.

We are looking for someone at the forefront of transformational technology with experience assisting enterprise customers in taking advantage of a growing set of AWS services and features to run their mission-critical applications. The Technical Delivery Manager Role is engaged at the client account level and acts as a trusted advisor, providing a forward-looking strategy while outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead changes to IT strategy, policies, processes, people, governance, and partnerships. The successful candidate will work closely with other AWS teams to ensure all changes to a customer's environments are smoothly carried out while meeting customer requirements to onboard to AMS.

Key Responsibilities

The ideal candidate will be a dynamic professional capable of serving as AWS's ambassador within customer environments, leading discussions with senior leadership on critical aspects including incident management, risk assessment, and cloud best practices. Your role requires strategic thinking to help customers leverage AWS cloud solutions for maximum efficiency and innovation.

  1. Building trusted advisory relationships with clients
  2. Providing strategic guidance on AWS services utilization
  3. Engaging with C-suite executives to align cloud solutions with business objectives
  4. Managing technical discussions with stakeholders at all levels
  5. Acting as the customer's advocate within AWS
  6. Ensuring customer requirements are effectively communicated and met
  7. Leading critical incident response and communication
  8. Developing governance frameworks for cloud technology implementation
  9. Understanding and aligning with customer's business strategies, architectures, and cloud adoption roadmaps
  10. Monitoring KPIs and measuring benefits realization
  11. Participating in customer meetings and maintaining regular engagement
  12. Providing after-hours support for urgent issues as needed

The role demands excellent communication skills, technical expertise, strategic vision, and the ability to build and maintain strong client relationships while driving successful cloud adoption and optimization. The candidate should be comfortable working to align with the Customer timezone.

About the Team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

BASIC QUALIFICATIONS
  1. Bachelor's degree
  2. 10+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer-facing role with a high level of accountability
  3. Hands-on experience leading large-scale Cloud-based IT transformation projects
  4. 10+ years of experience in a customer-facing delivery role (design/implementation/consulting) at a cloud services provider, managed services provider, or managed hosting provider.
PREFERRED QUALIFICATIONS
  1. AWS Certification
  2. Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders and customers.
  3. Excellent written and oral English communication skills to successfully engage with customers and colleagues.
  4. Technical Program or Project Management experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

  • AWS Managed Services Delivery Lead

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    As a Technical Delivery Manager for AWS Managed Services, you will be responsible for leading large-scale cloud-based IT transformation projects from start to finish. Your expertise will enable you to navigate complex technical discussions and provide strategic guidance on AWS services utilization.About the JobWe are seeking an exceptional candidate with...

  • Senior IT Delivery Manager AWS

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job Description:We are looking for a highly skilled Senior IT Delivery Manager AWS to join our team. In this role, you will work closely with customers to provide visibility and guidance around their AWS Services account through regular operational service reviews and reporting.Key Responsibilities:- Develop and standardize test, upgrade, and release...

  • Sr. Technical Delivery Manager

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch...

  • AWS Cloud Expert

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) Full time

    Why Work for AWS?At AWS EMEA SARL (Saudi Arabia Branch), we offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. Our collaborative and dynamic work environment allows you to learn from and contribute to the success of our team.Key ResponsibilitiesPartner with customers to understand their...

  • Senior AWS Technical Instructor, AWS Training

    7 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Senior AWS Technical Instructor, AWS Training & CertificationJob ID: 2854144 | Amazon Web Services EMEA Dubai FZ BranchAmazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. To meet the growing demand for AWS Services around the...

  • AWS Solutions Architect Manager

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the Role:We are seeking an experienced AWS Solutions Architect Manager to join our team. The ideal candidate will possess customer presentation skills that enable them to represent AWS well within a customer's environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management.Responsibilities:-...

  • Technical Training Specialist

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About the RoleIn this Senior AWS Technical Instructor position, you will be responsible for delivering high-quality training content to support the adoption and usage of AWS infrastructure services. You will work closely with customers to understand their needs and develop customized training plans. As an expert in AWS technologies, you will deliver training...

  • AWS Delivery Practice Lead

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job DescriptionAs an AWS Delivery Practice Lead, you will be responsible for building and managing a high-performing team of Delivery Consultants. You will collaborate with customers to deploy innovative cloud solutions and develop forward-looking IT strategies.The ideal candidate will have a strong background in IT transformation projects and experience...

  • AWS Technical Instructor Role

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Training Specialist - AWSJoin our team as a Technical Training Specialist - AWS and contribute to the growth and success of our clients. As an AWS Technical Trainer, you will deliver training content to developers, administrators, architects, and partners to support adoption and usage of AWS infrastructure services. With your excellent...

  • AWS Account Manager Specialist

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    We're looking for an experienced AWS Account Manager Specialist to join our team as a Technical Account Manager. In this role, you'll be responsible for managing our customers' AWS accounts, ensuring they get the most out of their investments and addressing any technical issues that may arise.ResponsibilitiesYou'll advise on solutions, provide technical...

  • Senior Business Development Manager, AWS Migration

    12 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) Full time

    AWS is seeking an experienced Senior Migration & Modernization Business Development Manager to join our EMEA Global Sales team based in Riyadh, Saudi Arabia. This role is critically important as migrations & modernizations are a top strategic priority for AWS, second only to the security and operational performance of our platform.Migration and modernization...

  • Senior Technical Leader

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) Full time

    About UsAWS EMEA SARL (Saudi Arabia Branch) is a leading provider of cloud computing services. Our mission is to empower businesses to innovate and grow in the digital age.Job Title: Senior Solutions ArchitectWe are seeking an experienced Solutions Architect to join our team. As a Senior Solutions Architect, you will play a key role in helping our customers...

  • Senior Account Executive

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Noventiq AWS META Full time

    Noventiq AWS META is a leading global solutions and services provider looking for a Senior Account Executive - AWS to join our team. In this role, you will be responsible for driving revenue growth through assigned territories and verticals while maintaining trusted relationships with client accounts.About the JobYou will work closely with our clients to...

  • Technical Account Manager

    7 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...

  • Technical Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job SummaryThe Technical Account Manager (TAM) plays a crucial role in helping customers adopt cutting-edge cloud computing technology and overcome complex challenges. As a TAM, you will work with customers to craft scalable, flexible, and resilient cloud architectures that address business problems.Key ResponsibilitiesDevelop a strong foundation of...

  • Principal Account Manager, Oil and Gas, AWS Public Sector

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) Full time

    AWS is seeking a world class sales professional to help manage our customer relationship in the Oil and Gas sector.In conjunction with the account team, the Principal Account Manager (AM) will be responsible for providing business leadership and management. You will build and maintain key relationships, develop and manage opportunities, monitor deployment...

  • Delivery Solutions Manager Cloud Infrastructure

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job OverviewWe are seeking an experienced Delivery Practice Manager to join our team. As a key member of our organization, you will be responsible for managing, developing and guiding delivery teams to support customers in their adoption of AWS Cloud solutions.Main ResponsibilitiesManaging, developing and guiding delivery teams to support customers in their...

  • Senior ProServe Account Executive, AWS Professional Services

    12 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work...

  • AWS Cloud Solutions Architect

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    AWS Cloud Solutions ArchitectWe are looking for a highly experienced AWS Cloud Solutions Architect to join our team. As a key member of our team, you will collaborate with customers and partners on key engagements, helping them design and implement serverless distributed solutions.About the RoleThis is an exciting opportunity for a technical expert to work...

  • Technical Program Manager for Cloud Migration

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AWS EMEA SARL (Saudi Arabia Branch) Full time

    **Company Overview**AWS EMEA SARL (Saudi Arabia Branch) is looking for an experienced and motivated technologist who possesses a unique balance of technical depth and strong interpersonal skills. As a Senior Solutions Architect, you will have the exciting opportunity to assist and shape the future of a high potential set of digitally native customers.You...