High End Fashion Store Assistant Director

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Ermenegildo Zegna Holditalia S.p.A Full time

Job Description

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This role involves supporting the Store Manager in achieving store business objectives, including sales development, staff management, and operational activities. The ideal candidate will cultivate a genuine customer-centric culture, gaining a deep understanding of the client to ensure personalized service levels and build lasting relationships.

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Responsibilities

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  • Achieve individual daily, weekly, monthly, and yearly sales targets while ensuring a warm and personalized customer experience.
  • Support the Store Manager in preparing and executing the Morning Briefing, translating store KPIs into action plans for the team.
  • Actively support the sales team on the sales floor to optimize productivity; actively coach the team to enhance individual performance.
  • Provide accurate and effective staff schedules to the Store Manager by analyzing traffic trends to ensure adequate floor coverage.
  • Collaborate with the Store Manager and local Marketing and CRM to develop and implement localized clientelling initiatives to generate new and activate lapsed clients.


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