Chief Engineer

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full time
Job Summary

We are seeking a highly skilled and experienced Chief Engineer to join our team at Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. as a Property Operations Manager. The successful candidate will be responsible for managing all engineering and maintenance operations, ensuring the smooth operation of our facilities, and providing exceptional customer service.

Key Responsibilities
  • Manage Property Operations and Engineering Budgets
    • Supervise engineering staff in the absence of the Director of Engineering.
    • Assist in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
    • Maintain and operate equipment at optimum effectiveness, efficiency, and safety.
    • Establish and manage an effective rooms maintenance program.
    • Ensure compliance with all engineering departmental policies, standards, and procedures.
    • Manage department's controllable expenses to achieve or exceed budgeted goals.
    • Select and order or purchase new equipment, supplies, and furnishings.
    • Inspect and evaluate the physical condition of facilities to determine the type of work required.
    • Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
    • Supervise the day-to-day operations of engineering.
  • Maintain Property Standards
    • Maintain accurate logs and records as required.
    • Assist in effectively planning, scheduling, and evaluating preventative maintenance programs.
  • Provide Exceptional Customer Service
    • Handle guest problems and complaints effectively.
    • Empower employees to provide excellent customer service.
    • Display leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
  • Manage Profitability
    • Help establish priorities for total property maintenance needs.
    • Ensure ongoing communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations, and recognition of exemplary performance.
  • Manage and Conduct Human Resources Activities
    • Celebrate successes and publicly recognize the contributions of team members.
    • Establish and maintain open, collaborative relationships with employees.
    • Ensure employees are treated fairly and equitably.
    • Strive to improve service performance.
    • Provide feedback to employees based on observation of service behaviors.
    • Supervise employee's ability to execute departmental and property emergency procedures.
    • Review employee satisfaction results to identify and address employee problems or concerns.
    • Solicit employee feedback.
    • Help ensure regulatory compliance to facility regulations and safety standards.
    • Ensure property policies are administered fairly and consistently.

We are an equal opportunity employer and believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts offers the promise of authentic experiences that evoke lasting, treasured memories. Our portfolio of over 120 properties in more than 35 countries provides a unique and cherished expression of each locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you to join our team.

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