Private Client Manager
1 month ago
About the Role
The Private Client Manager at Tiffany & Co. is a critical position that embodies the Tiffany brand in every interaction. As a Brand Ambassador, you will represent and uphold the Brand through your presence in the community, social media, and all networking and Brand activation events. Your key responsibility will be to establish and execute strategies for the acquisition, engagement, retention, and growth of High Net Worth clients, with a focus on selling across all categories, particularly High Jewelry.
You will be a commercial leader with a global mindset, applying impeccable service and bespoke experiences to drive business growth. Through active partnership with Zone and Global partners, including Client Relations, you will strategize and deliver exciting experiences for Tiffany clients, aiming to achieve and exceed commercial targets and gain competitive market share. As a Brand Ambassador, you will represent and reinforce the Tiffany brand in KSA at internal and external local and regional events, identifying and developing new high potential clients to facilitate tailored presentations and client consultations.
Your passion for Tiffany will be consistently conveyed, and you will exercise extensive discretion and independent judgment in matters of importance. You will build lasting relationships with the Brand's most influential clients, celebrating the Brand's history and provenance. You will create the dream for your clients through deep awareness of trends across luxury retail and lifestyle, bolstering the Brand's general market posture by ensuring these influential clients reinforce the Brand image through purchases and public use.
Key Responsibilities
• Conduct market research and assess opportunities to develop and prospect new business by expanding your network and attending internal and external events.
• Maintain brand and market analysis, focusing on knowledge of the local jewelry market from a trend and pricing perspective, and possess a proven understanding of other brands and their comparative and competitive qualities to leverage into closing sales.
• Establish and reinforce the Tiffany brand within the High Net Worth client market.
• Identify, prospect, and develop presentation and sales strategies for High Net Worth clients.
• Develop High Net Worth client relationships and reinforce brand image and awareness.
• Manage stakeholder partnerships with Store and Market Leadership, Global and Regional Client Relations teams, and other corporate partners to create and facilitate experiences and brand differentiation moments for clients.
• Achieve and exceed commercial action plan and annual target by enacting expert consultative selling skills, consistently closing high-end, complex sales, participating in Regional and Global High Jewelry selling events. You will establish yourself as a Global Tiffany Ambassador through enhanced and focused brand development within the High Net Worth market, High Jewelry sales with High Net Worth clients, demonstrating commercial excellence, unparalleled client experiences, and unwavering commitment to upholding and elevating the Brand.
Requirements
• 7+ years of luxury industry experience in KSA.
• Strong understanding of the luxury market and client expectations.
• Experience with successfully closing High Jewelry sales.
• Strong diplomacy skills and experience building relationships with High Net Worth clients.
• Sales drive with the ability to identify opportunities to grow business.
• Ability to translate luxury experience into knowledge foundation and defined strategies.
• Ability to analyze market trends and develop strategic plans.
• Ability to develop brand image strategies.
• Ability to work autonomously, consistently exercising independent judgment and discretion in matters of importance.
• Professional Experience Minimum 5 Years.
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