Service Excellence Manager

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia Tabby Full time

About the Job

  • Key Requirements:
  • Fluency in Arabic (CEFR Level B2) and English (CEFR level C1) for both written as well as spoken.
  • Proven experience in a customer service quality assurance role.
  • Strong knowledge of customer service principles and practices.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Bachelor's degree in business administration, marketing, or a related field.


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