Service Excellence Manager
1 week ago
About the Job
- Key Requirements:
- Fluency in Arabic (CEFR Level B2) and English (CEFR level C1) for both written as well as spoken.
- Proven experience in a customer service quality assurance role.
- Strong knowledge of customer service principles and practices.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Bachelor's degree in business administration, marketing, or a related field.
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